Common use of PAGSEGURO INTERNET LTDA Clause in Contracts

PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx Summary 3 Confidentiality Agreement 4 Presentation 5 About UOLDIVEO 5 Portfolio of Services 6 About Multicloud 7 UOLDIVEO is Multicloud 7 UOLDIVEO’s Experience 8 Quality 9 Certifications 9 Partners: 10 Clients: 10 Introduction 11 Objective: 11 Preliminary Instructions: 12 Managed security services 13 Brand Protection 13 Considerations for the Brand Protection service: 14 Details of the Brand Protection service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 Processes: 18 Schedule of Activities: 18 Security Hotline: 18 Considerations for the Proposal: 20 Responsibilities: 21 All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speed, efficiency and a focus on the business. There are more than 3 thousand clients served and 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its challenges and appropriately form a solution that meets the needs of each application, within a differentiated service context that allows the support to grow our clients business. We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility in our operations.

Appears in 1 contract

Samples: Hosting Agreement (PagSeguro Digital Ltd.)

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PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx Summary 3 Confidentiality Agreement 4 Presentation 5 About UOLDIVEO 5 Portfolio of Services 6 About Multicloud 7 UOLDIVEO is Multicloud 7 UOLDIVEO’s Experience 8 Quality 9 Certifications 9 Partners: 10 Clients: 10 Introduction 11 Objective: Objective 11 Preliminary Instructions: 12 Managed security Payment means management services 13 Brand Protection Monitoring means of payment – BPAG 13 Considerations for the Brand Protection service: 14 Details Characteristics of the Brand Protection service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 Processes: 18 Schedule Monitoring Service 13 Issue and Receipt of Activities: 18 Security Hotline: 18 SAAS electronic Invoices 20 Issue of electronic Invoice 20 Receipt of electronic Invoice 22 Premises and Restrictions – Issue and Receipt 24 Responsibilities 24 Service Level Commitment 26 Considerations for the Proposal: 20 28 Responsibilities: 21 29 All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speed, efficiency and a focus on the business. There are more than 3 thousand clients served and 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client customer in order to understand its their challenges and appropriately form a solution that meets the needs of each application, within a differentiated service context that allows the support to grow our clients business. We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility speed in our operations.

Appears in 1 contract

Samples: Hosting Agreement (PagSeguro Digital Ltd.)

PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A Summary Summary 3 Confidentiality Agreement 4 5 Presentation 5 6 About UOLDIVEO 5 6 Portfolio of Services 6 7 About Multicloud 7 8 UOLDIVEO is Multicloud 7 8 UOLDIVEO’s Experience 8 9 Quality 9 10 Certifications 9 Partners: 10 Partners 11 Clients: 10 11 Introduction 11 Objective: 11 12 Objective 12 Preliminary Instructions: 12 Managed security services Infrastructure Service - Colocation 13 Brand Protection Elements of the Colocation Solution: 13 Considerations for Tamboré Datacenter: 13 Provision of Access to the Brand Protection serviceInternet 14 UOLDIVEO Flat: 14 Details Cross-Connections: 14 Data Center Services: 14 Colocation: 14 Description of the Brand Protection serviceUOLDIVEO Colocation Service: 14 General ViewInfrastrucutre Management: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS15 Event Detection: 17 Processes15 Monitoring and Management of IP Connection: 18 Schedule 15 Monitoring and Management of Activitiesthe Infrastructure: 18 Security Hotline: 18 15 Considerations for the Proposal: 20 15 Responsibilities: 17 Annex – SLA (Service Level Agreements): 18 Annex – Connectivity 19 Valide IP addresses: 20 Primary and Secondary DNS: 20 Annex – Infrastrucutre: UOLDIVEO Tamboré Data Center 21 General Aspects: 21 Redundant Electrical Energy System: 21 Redundant climatization system: 22 TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A Fire detection and prevention system: 22 Physical Security: 23 Centro de Monitoramento: 24 TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A Confidentiality Agreement All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A Presentation About UOLDIVEO UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speed, efficiency and a focus on the business. There are more than 3 thousand clients served and 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A Portfolio of Services Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A About Multicloud In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. UOLDIVEO é Multicloud At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its challenges and appropriately form a solution that meets the needs of each application, within a differentiated service context that allows the support to grow our clients business. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21632-A UOLDIVEO’s Experience We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility in our operations.

Appears in 1 contract

Samples: Colocation Agreement (PagSeguro Digital Ltd.)

PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ SPDOCS01/33935.1 Xxx Xxxxxxx Xxxxxx 000. São Paulo Xxxxxx Nova Xxxxxxxxx – SP. CEP 04530-030 xxx.xxxxxxxx.xxx.xx TECHNICAL PROPOSAL UOLDIVEO – OPT -17/21087-A Summary 3 2 Confidentiality Agreement 3 Presentation 4 Presentation 5 About UOLDIVEO 5 4 Portfolio of Services 6 5 About Multicloud 7 6 UOLDIVEO is Multicloud 7 6 UOLDIVEO’s Experience 7 Quality 8 Quality Certifications 8 Partners 9 Certifications 9 Partners: 10 Clients: 9 Introduction 10 Introduction Objective 10 Allocation of resources 11 Objective: 11 Preliminary Instructions: 12 Managed security services 13 Brand Protection 13 Considerations for the Brand Protection service: 14 Details of the Brand Protection service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 Processes: 18 Schedule of Activities: 18 Security Hotline: 18 Considerations for the Proposal: 20 13 Responsibilities: 21 14 SPDOCS01/33935.1 Xxx Xxxxxxx Xxxxxx 000. São Paulo – SP. CEP 04530-030 xxx.xxxxxxxx.xxx.xx TECHNICAL PROPOSAL UOLDIVEO – OPT -17/21087-A All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. SPDOCS01/33935.1 Xxx Xxxxxxx Xxxxxx 000. São Paulo – SP. CEP 04530-030 xxx.xxxxxxxx.xxx.xx TECHNICAL PROPOSAL UOLDIVEO – OPT -17/21087-A UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing ITOutsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speedagility, efficiency and a focus on the business. There are more More than 3 thousand clients are served and there are 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. SPDOCS01/33935.1 Xxx Xxxxxxx Xxxxxx 000. São Paulo – SP. CEP 04530-030 xxx.xxxxxxxx.xxx.xx TECHNICAL PROPOSAL UOLDIVEO – OPT -17/21087-A Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. SPDOCS01/33935.1 Xxx Xxxxxxx Xxxxxx 000. São Paulo – SP. CEP 04530-030 xxx.xxxxxxxx.xxx.xx TECHNICAL PROPOSAL UOLDIVEO – OPT -17/21087-A In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for to clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, innovate and be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, Therefore a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make Multicloud UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its their challenges and appropriately form compose a solution that meets the needs of each application, within a differentiated context of service context that allows the support to grow our clients business. SPDOCS01/33935.1 Xxx Xxxxxxx Xxxxxx 000. São Paulo – SP. CEP 04530-030 xxx.xxxxxxxx.xxx.xx TECHNICAL PROPOSAL UOLDIVEO – OPT -17/21087-A We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility in our operations.

Appears in 1 contract

Samples: Service Agreement (PagSeguro Digital Ltd.)

PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A Summary 3 Confidentiality Agreement 4 5 Presentation 5 6 About UOLDIVEO 5 6 Portfolio of Services 6 7 About Multicloud 7 8 UOLDIVEO is Multicloud 7 8 UOLDIVEO’s Experience 8 9 Quality 9 10 Certifications 9 Partners: 10 Partners 11 Clients: 10 11 Introduction 11 Objective: 11 12 Objective 12 Preliminary Instructions: 12 Managed security services 13 Brand Protection Dynatrace RUXIT licensing service 13 Considerations for the Brand Protection service: 14 Details of the Brand Protection service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 Processes: 18 Schedule of Activities: 18 Security Hotline: 18 Dynatrace RUXIT Licensing Service 13 Datacenter hosting service 13 UOLDIVEO SCALE STORAGE 13 Considerations for the Proposal: 20 15 Responsibilities: 16 Annex – SLA (Service Level Agreements): 17 Annex – Datacenter Hosting Service 18 UOLDIVEO SCALE BACKUP: 18 TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A UOLDIVEO FILESYSTEM SCALE BACKUP: 18 UOLDIVEO APPLICATION SCALE BACKUP: 18 Characteristics: 19 Service Levels: 21 Validation of contracted franchise: 22 Annex – Infrastrucutre: Tamboré UOLDIVEO Data Center 23 General Aspects: 23 Redundant Electrical Energy System: 23 Redundant climatization system: 24 Fire detection and prevention system: 26 Physical Security: 26 Monitoring Center: 27 Annex – Infrastructure: Glete UOLDIVEO Data Center 27 General Aspects: 27 Access Control System: 28 Fire Detection and Fighting System: 29 Physical Infrastrucutre for Racks and Cages: 29 Electrical System: 30 Refrigeration System: 31 Monitoring Center: 32 TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speed, efficiency and a focus on the business. There are more than 3 thousand clients served and 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its their challenges and appropriately form a solution that meets the needs of each application, within a differentiated service context that allows the support to grow our clients business. TECHNICAL PROPOSAL UOLDIVEO-OPT-17/21629-A We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility speed in our operations.

Appears in 1 contract

Samples: Hosting Agreement (PagSeguro Digital Ltd.)

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PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx Xxxxx Xxxxxx Nova Xxxxxxxxx Solution Architect Summary Summary 3 Confidentiality Agreement 4 Presentation 5 About UOLDIVEO 5 Portfolio of Services 6 About Multicloud 7 UOLDIVEO is Multicloud 7 UOLDIVEO’s Experience 8 Quality Quality: 9 Certifications Certifications: 9 Partners: 10 Clients: 10 Introduction 11 Objective: 11 Preliminary Instructions: 12 Managed security services 13 Brand Protection Management of WAF (Web Application Firewall) 13 Considerations for the Brand Protection serviceWAF Management Service: 14 13 Details of the Brand Protection WAF Management service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 Processes: 18 Schedule of Activities: 18 Security Hotline: 18 13 Considerations for the Proposal: 20 14 Responsibilities: 21 15 All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speed, efficiency and a focus on the business. There are more than 3 thousand clients served and 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its challenges and appropriately form a solution that meets the needs of each application, within a differentiated service context that allows the support to grow our clients business. We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility in our operations.

Appears in 1 contract

Samples: Hosting Agreement (PagSeguro Digital Ltd.)

PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx Summary 3 Confidentiality Agreement 4 Presentation 5 About UOLDIVEO 5 Portfolio of Services 6 About Multicloud 7 UOLDIVEO is Multicloud 7 UOLDIVEO’s Experience 8 Quality 9 Certifications 9 Partners: Partners 10 Clients: 10 Introduction 11 Objective: Objective 11 Preliminary Instructions: 12 Managed security services Management Services 12 Data storage management (Storage): 12 Storage Area Network (SAN) Management: 13 Brand Protection Backup management: 13 Considerations for the Brand Protection serviceManagement of computational resources (Virtualization): 15 Network management: 14 Details 16 Security equipment management (Firewalls and Load balancers) 18 Place of the Brand Protection service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 ProcessesProvision of management Services: 18 Schedule of ActivitiesUOLDIVEO Customer Service and Service Management: 18 Security HotlineUOLDIVEO Service Desk: 18 UOLDIVEO Operation: 19 Basic Volumetric Analysis of Service 25 Regular Deliverables 26 Exceptions 27 Considerations for the Proposal: 20 27 Responsibilities: 21 28 Annex – SLA (Service Level Agreements): 29 Confidentiality Agreement All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. Presentation About UOLDIVEO UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speedagility, efficiency and a focus on the business. There are more More than 3 thousand clients are served and there are 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. Portfolio of Services Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. About Multicloud In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for to clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, innovate and be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, “There is no single cloud for all applications and not every application consumes any cloud” Therefore a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make Multicloud UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its their challenges and appropriately form compose a solution that meets the needs of each application, within a differentiated context of service context that allows the support to grow our clients business. UOLDIVEO’s Experience We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility in our operations.

Appears in 1 contract

Samples: Service Agreement (PagSeguro Digital Ltd.)

PAGSEGURO INTERNET LTDA. We are grateful for the opportunity and remain at your entire disposal for any clarification that may be necessary. Sincerely, /S/ Paulo Xxxxxx Nova Xxxxxxxxx Summary Summary 3 Confidentiality Agreement 4 5 Presentation 5 6 About UOLDIVEO 5 6 Portfolio of Services 6 7 About Multicloud 7 8 UOLDIVEO is Multicloud 7 8 UOLDIVEO’s Experience 8 9 Quality 9 10 Certifications 9 Partners: 10 Partners 11 Clients: 10 11 Introduction 11 Objective: 11 12 Objective 12 Managed infrastructure service - Colocation 12 Preliminary Instructions: 12 Managed security services Elements of the Colocation Solution: 13 Brand Protection Glete Datacenter: 13 Provision of Access to the Internet 13 UOLDIVEO Flat: 13 Cross-Connections: 13 Data Center Services: 13 Colocation: 13 Description of the UOLDIVEO Colocation Service: 13 Infrastrucutre Management: 14 Event Detection: 14 Monitoring and Management of IP Connection: 15 Monitoring and Management of the Infrastructure: 15 Considerations for the Brand Protection servicemanaged infrastructre services Proposal - Colocation: 14 Details of the Brand Protection service: 14 General View: 00 Xxxxxx xx Xxxxxxxxxxxxx MSS: 17 Processes16 Responsabilidades: 18 Schedule of ActivitiesAnnex – SLA (Service Level Agreements): 19 Annex – Connectivity 20 Annex – Infrastructure: 18 Security Hotline: 18 Considerations for the Proposal: 20 Responsibilities: 21 Glete UOLDIVEO Data Center 22 Confidentiality Agreement All the information contained in this document is strictly confidential and is provided for the sole purpose of technically describing UOLDIVEO solutions at the request of PAGSEGURO INTERNET LTDA, and shall not be used for any other purpose. With respect to the services described herein, if PAGSEGURO INTERNET LTDA chooses a supplier other than UOLDIVEO, or if it does not select any supplier within 15 days from the date of this proposal, PAGSEGURO INTERNET LTDA hereby agrees to return all UOLDIVEO’s exclusive and confidential information, including but not limited to this document, and will not use nor disclose this information in any way in order to gain an unfair business advantage for itself, its subsidiaries, associations or partners in any way, for future business opportunities in which it may be directly or indirectly competing with UOLDIVEO. PAGSEGURO INTERNET LTDA will not publish nor disclose this information, in whole or in part, without the prior written permission of UOLDIVEO. Many of the service and business names mentioned in this document are registered trademarks. All of them are recognized through this declaration. About UOLDIVEO UOLDIVEO, a UOL Group company with more than 17 years of experience, has complete IT Outsourcing solutions to meet mission critical environments. It has the largest Data Center infrastructure in the country, the best and most flexible Corporate Cloud, in addition to a wide range of managed services. All supported by one of the country’s largest certified technical bodies, standardized processes and cutting edge technology that enable an IT Transformation approach aiming to deliver IT with speed, efficiency and a focus on the business. There are more than 3 thousand clients served and 1500 employees with more than 280 international certifications. UOLDIVEO is headquartered in São Paulo with a presence in 7 Brazilian capitals. Portfolio of Services Our portfolio is composed of complete and integrated solutions that meet the most diverse needs of IT companies, making us trusted advisors of our partners. In recent years, companies with typically digital characteristics are changing the traditional markets, providing new experiences for clients. While established companies have to deal with traditional systems, processes and methodologies, they are at the same time under pressure to adapt, be innovative and agile. Driven by the “Internet of Things” and Big Data, companies will undergo a transformation that will make the largest part of the business digital and the technological basis of this transformation is precisely Cloud Computing. But before making the decision to take workloads to the clouds it must be kept in mind that: Therefore, a Multicloud approach, where companies use clouds with different technologies and characteristics, is so important. UOLDIVEO is Multicloud At UOLDIVEO, companies can rely on the services of leading players in the public cloud market, such as AWS, Microsoft Azure, VMWare and OpenStack, as well as Private Cloud offers on OpenStack and VMWare VMW are and also Virtual Data Center with Virtustream technology. All these technologies and an extensive service layer, which starts with the analysis of the application characteristics and recommendation of the appropriate cloud, up to cloud use management and improvement services, make UOLDIVEO Multicloud the right way to go about the digital transformation of companies. For us, Multicloud is more than offering alternative hardware, software, infrastructure or an access panel to different public clouds. It is being close to the client in order to understand its challenges and appropriately form a solution that meets the needs of each application, within a differentiated service context that allows the support to grow our clients business. We are the leading Brazilian IT Outsourcing company. We have a solid group with strong experience in the domestic market, experience in management of mission critical environments and high volume, in addition to robustness and agility speed in our operations.

Appears in 1 contract

Samples: Colocation Agreement (PagSeguro Digital Ltd.)

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