Parts Delivered Next Business Day. If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will use commercially reasonable efforts to send a replacement CRU to arrive at your location the Next Business Day. If a problem with your product cannot be resolved via telephone and a FRU part is required, a technician will be dispatched to arrive at your location the Next Business Day. This service is available during normal business hours as defined by the applicable market excluding local and national holidays.
Appears in 6 contracts
Samples: Lenovo Infrastructure Solutions Group Services Agreement, Center Services Agreement, Center Services Agreement
Parts Delivered Next Business Day. If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will use commercially reasonable efforts to send a replacement CRU to arrive at your location the Next Business Day. If a problem with your product cannot be resolved via telephone and a FRU part is required, a technician will be dispatched to arrive at your location the Next Business Day. This service is available during normal business hours as defined by the applicable market country excluding local and national holidays.
Appears in 1 contract
Samples: Enterprise Services Agreement
Parts Delivered Next Business Day. If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo will use commercially reasonable efforts to send a replacement CRU to arrive at your location the Next Business Day. If a problem with your product cannot be resolved via telephone and a FRU part is required, a technician will be dispatched to arrive at your location the Next Business Day. This service is available during normal business hours as defined by the applicable market country excluding local and national holidays.
Appears in 1 contract
Samples: Center Services Agreement
