Patient Satisfaction Survey. 21.3.1 The Concessionaire shall conduct a Patient satisfaction survey in the Hospital (“Patient Satisfaction Survey”) twice in every year as specified in Schedule 14 by handing out a Patient satisfaction form in the form specified in Schedule 26 or any other form designed in consultation with the Monitoring Agency, to Patients randomly chosen by them in a manner consistent with Good Industry Practice. The sample size for carrying out the Patient Satisfaction Survey shall be as per Schedule 14.
Appears in 8 contracts
Samples: Concession Agreement, Concession Agreement, Concession Agreement