Common use of PAYMENT AND REFUND Clause in Contracts

PAYMENT AND REFUND. 10.1 All payments must be in British Pound Sterling (GBP) unless stated otherwise. If Your cheque is returned by the bank as unpaid for any reason, You will be liable for a "returned cheque" charge of £25.00. 10.2 Internet bank transfers to the bank account details listed on invoices are accepted. 10.3 All charges payable by You for the Services shall be in accordance with the scale of charges arid rates published from time to time by Us on Our website and shall be due and payable in advance of Our service provision, or as indicated on the invoice. 10.4 Without prejudice to Our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, We shall be entitled forthwith to suspend the provision of Services to You. A late fee calculated at 10% of the total invoice value will be automatically applied on all lapsed accounts. 10.5 If You opt for subscription based billing, You hereby give Us permission to collect payment for an invoice when they are due. If You continue to use it while ordering new Services, You hereby give Us permission to alter the subscription to include or remove Services due for payment. You may cancel Your subscription at any time. 10.6 We offer a 7 day money back guarantee. If under the circumstances the Customer is not happy with Our Services, We agree to provide a full refund of the Service, excluding any setup fees, fees related to domain names, control panel and/or control panel addon fees. This policy is void if (a) Customer shows signs of knowing they will cancel within 7 days (b) Customer signs up for the purpose of cancelling (c) if Customer has, or previously had in the past, an active Service. Customer needs to cancel their account via the customer portal and specify for immediate cancellation. After doing so, open a ticket with the billing department requesting a refund. Note that Services purchased under a promotion, with or without a promo code, are excluded from the 7 day money back guarantee. Any funds sent to Us which is in excess of the amount owed can only be reimbursed in the form of account credit unless agreed otherwise.