Payment Taxes. CyFlare will invoice the Customer for Fees as outlined in an SOW. The Customer will pay all invoiced Fees within the timeframe specified in an SOW. If payment terms are not mentioned in an SOW, the Customer shall pay net thirty (30) days from the date of the invoice. Any late payments are subject to a service charge equal to 1.5% per month of the amount due or the maximum amount allowed by law, whichever is less. If Customer fails to make any payments due under this MSA or an applicable SOW, CyFlare shall notify Customer of such nonpayment. If a payment that is due remains unpaid for fifteen (15) days after CyFlare provides the Customer with notice of such nonpayment, CyFlare may cease providing the Services without any liability to CyFlare. Fees do not include local, state, or federal taxes or duties of any kind, and any such taxes will be assumed and paid by the Customer, except for taxes on CyFlare based on CyFlare’s income or receipts. If Customer believes that CyFlare has billed Customer incorrectly, Customer must contact CyFlare no later than thirty (30) days after the closing date on the first billing statement in which the error or problem appeared to receive an adjustment or credit. Inquiries should be directed to CyFlare’s customer support department.
Appears in 3 contracts
Samples: Master Service Level Agreement, Master Service Level Agreement, Master Service Level Agreement
Payment Taxes. CyFlare will invoice the Customer for Fees as outlined in an SOW. The Customer will pay all invoiced Fees within the timeframe specified in an SOW. If payment terms are not mentioned in an SOW, the Customer shall pay net thirty (30) days from the date of the invoice. Any late payments are subject to a service charge equal to 1.5% per month of the amount due or the maximum amount allowed by law, whichever is less. If Customer fails to make any payments due under this MSA or an applicable SOW, CyFlare shall notify Customer of such nonpayment. If a payment that is due remains unpaid for fifteen (15) days after CyFlare provides the Customer with notice of such nonpayment, CyFlare may cease providing the Services without any liability to CyFlare. Fees do not include local, state, or federal taxes or duties of any kind, kind and any such taxes will be assumed and paid by the Customer, except for taxes on CyFlare based on CyFlare’s income or receipts. If Customer believes that CyFlare has billed Customer incorrectly, Customer must contact CyFlare no later than thirty (30) days after the closing date on the first billing statement in which the error or problem appeared in order to receive an adjustment or credit. Inquiries should be directed to CyFlare’s customer support department.
Appears in 3 contracts
Samples: Cyflare Master Services Agreement, Cyflare Master Services Agreement, Cyflare Master Services Agreement