Common use of PayPal Buyer Protection Clause in Contracts

PayPal Buyer Protection. What is PayPal Buyer Protection Programme 13.1 What types of problems are covered? a. PayPal Buyer Protection helps you with either of these problems: 1. You did not receive the item you paid for with PayPal – “Item Not Received” (“INR”) 2. You received an item you paid for with PayPal but it is “Significantly Not as Described” (“SNAD”). Further information on what we mean by “SNAD” is set out in section 13.8. b. If your problem is a transaction that you did not authorise (including, without limitation, a duplicate or incorrect payment when using the PayPal Location Based Payments Functionality), please report the unauthorised transaction through the PayPal Security Centre by following the link ‘’Security Center’’ at the bottom of the home page of the PayPal Website. 13.2 What are the eligibility requirements for PayPal Buyer Protection? a. Your payment must be for an eligible item and made from your PayPal Account (see Section 13.3 for further details on item eligibility); b. Send the payment to the seller through: 1. for INR claims relating to purchases: the Send Money tab on the PayPal website by clicking the “Purchase” tab, or the seller’s PayPal checkout flow, or 2. for SNAD Claims relating to for eligible purchases made: the Send Money tab on the PayPal website by clicking the “Purchase” tab, or the seller's PayPal checkout flow (including, without limitation, the PayPal Location Based Payments Functionality, if used by the seller). c. Open a Dispute within 180 days of the date you sent the payment and follow the online dispute resolution process described below under “How do I resolve my problem?” in section 13.5. 13.3 What type of payments are eligible for re-imbursement under PayPal Buyer Protection? a. Purchases of most goods and services are eligible (including travel tickets, intangible items such as rights of access to digital content and other licences), except for the following transactions: Purchases of real estate (including, without limitation, residential property) purchases of any interest in a business (including, without limitation, any items or services forming part of a business or corporate acquisition) purchases of vehicles (including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats), except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards; payments on crowd-funding and/or crowd-lending platforms; purchases of custom made items (unless they are claimed to be Not Received) purchases of items prohibited by the PayPal Acceptable Use Policy purchases of industrial machinery used in manufacturing purchases of office or factory equipment purchases of items equivalent to cash (including, without limitation, stored value items such as gift cards and pre-paid cards) purchases of goods and services using Zong, Website Payments Pro or Virtual Terminal (if available) Personal Transactions gambling, gaming and/or any activity involving a chance to win a prize; payments made in respect of financial products and investments; payments to state-run bodies, (except for state-owned enterprises) or traders acting on mandates received from state-run bodies; donations; and purchases of items which you collect in person, or arrange to be collected on your behalf (including at a retail point of sale) and which you claim to be Not Received. payments made in respect of gold (whether in physical form or in exchange-traded form); and PayPal Mass Payment transactions. PayPal may at its sole discretion automatically close any Dispute or Claim you file which PayPal has reason to suspect is not related to an eligible purchase as outlined above.

PayPal Buyer Protection. What is PayPal Buyer Protection Programme 13.1 What types of problems are covered? a. PayPal covered?PayPal Buyer Protection helps you with either of these problems: 1. a. You did not receive the item you paid for with PayPal – “Item Not Received” (“INR”) 2. b. You received an item that you paid for with PayPal but it is “Significantly Not as Described” (“SNAD”). Further information on what we mean by “SNAD” is set out in section 13.8. b. c. If your problem is a transaction that you did not authorise (including, without limitation, a duplicate or incorrect payment when using the PayPal Location Based Payments Functionality)authorise, please report the unauthorised transaction problem through the PayPal Security Centre by following the link ‘’“Security Center’’ ” at the bottom of the home page of the PayPal Website. 13.2 What are the eligibility requirements for PayPal Buyer Protection? a. Your payment must be for an eligible item and made from your PayPal Account (see Section 13.3 for further details on item eligibility); b. Send the payment to the seller Payment Recipient through: 1. for INR claims relating to purchasespurchases : the Send Money tab on the PayPal website by clicking the “Purchase” tab, or the seller’s PayPal checkout flow, flow or 2. for SNAD Claims relating to for eligible purchases made: the Send Money tab on the PayPal website by clicking the “Purchase” tab, or the seller's PayPal checkout flow (including, without limitation, the PayPal Location Based Payments Functionality, if used by the seller).flow c. Open a Dispute within 180 days of the date you sent the payment and follow the online dispute resolution process described below under “How do I resolve my problem?” in section 13.5. 13.3 What type of payments are eligible for re-imbursement under PayPal Buyer Protection? a. Purchases of most goods and services are eligible (including travel tickets, intangible items such as rights of access to digital content and other licences), except for the following transactions: : 1. Purchases of real estate (including, without limitation, residential property) ); 2. purchases of any interest in a business (including, without limitation, any items or services forming part of a business or corporate acquisition) ); 3. purchases of vehicles (including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats), except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards; payments on crowd-funding and/or crowd-lending platforms; ; 4. purchases of custom made items (unless they are claimed to be Not Received) ); 5. purchases of items goods and services prohibited by the PayPal Acceptable Use Policy Policy; 6. purchases of industrial machinery used in manufacturing purchases of office or factory equipment manufacturing; 7. purchases of items equivalent to cash (including, without limitation, stored value items such as gift cards and pre-paid cards) ); 8. purchases of goods and services using Zong, Website Payments Pro or Virtual Terminal (if available) Personal Transactions gambling, gaming and/or any activity involving a chance to win a prize; payments made in respect of financial products and investments; payments to state-run bodies, (except for state-owned enterprises) or traders acting on mandates received from state-run bodies; donations; and purchases of items which you collect in person, or arrange to be collected on your behalf (including at a retail point of sale) and which you claim to be Not Received. payments made in respect of gold (whether in physical form or in exchange-traded form); and PayPal Mass Payment transactions. PayPal may at its sole discretion automatically close any Dispute or Claim you file which PayPal has reason to suspect is not related to an eligible purchase as outlined above.Terminal;

PayPal Buyer Protection. What is PayPal Buyer Protection Programme 13.1 What types of problems are covered? a. 1. PayPal Buyer Protection helps you with either of these problems: 1. a. You did not receive the item you paid for with PayPal – “Item Not Received” (“INR”). 2. b. You received an item you paid for with PayPal but it is “Significantly Not as Described” (“SNAD”). Further information on what we mean by “SNAD” is set out in section 13.813.9. b. 2. If your problem is a transaction that you did not authorise (including, without limitation, a duplicate or incorrect payment when using the PayPal Location Based Payments Functionality)authorise, please report the unauthorised transaction through the PayPal Security Centre by following the link ‘’Security CenterSecurity’’ at the bottom of the home page of the PayPal Website. 13.2 What are the eligibility requirements for PayPal Buyer Protection? a. Your payment must be for an eligible item and made from your PayPal Account (see Section 13.3 for further details on item eligibility); b. Send the payment to the seller Payment Recipient through: 1. for INR claims relating to purchases: the Send Money tab on the PayPal website by clicking the “Purchase” tab, or the seller’s PayPal checkout flow, or 2. for SNAD Claims relating to for eligible purchases made: the Send Money tab on the PayPal website by clicking the “Purchase” tab, or the seller's PayPal checkout flow (including, without limitation, the PayPal Location Based Payments Functionality, if used by the seller)flow. c. Open a Dispute within 180 days of the date you sent the payment and follow the online dispute resolution process described below under “How do I resolve my problem?” in section 13.5. 13.3 What type of payments are eligible for re-imbursement under PayPal Buyer Protection? a. Purchases of most goods and services are eligible (including travel tickets, intangible items such as rights of access to digital content and other licences), except for the following transactions: Purchases of real estate (including, without limitation, residential property) purchases of any interest in a business (including, without limitation, any items or services forming part of a business or corporate acquisition) purchases of vehicles (including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats), except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards; payments on crowd-funding and/or crowd-lending platforms; purchases of custom made items (unless they are claimed to be Not Received) purchases of items prohibited by the PayPal Acceptable Use Policy purchases of industrial machinery used in manufacturing purchases of office or factory equipment purchases of items equivalent to cash (including, without limitation, stored value items such as gift cards and pre-paid cards) purchases of goods and services using Zong, Website Payments Pro or Virtual Terminal (if available) Personal Transactions gambling, gaming and/or any activity involving a chance to win a prize; payments made in respect of financial products and investments; payments to state-run bodies, (except for state-owned enterprises) or traders acting on mandates received from state-run bodies; donations; and purchases of items which you collect in person, or arrange to be collected on your behalf (including at a retail point of sale) and which you claim to be Not Received. payments made in respect of gold (whether in physical form or in exchange-traded form); and PayPal Mass Payment transactions. PayPal may at its sole discretion automatically close any Dispute or Claim you file which PayPal has reason to suspect is not related to an eligible purchase as outlined above.

PayPal Buyer Protection. What is PayPal Buyer Protection Programme 13.1 What types of problems are covered? a. PayPal Buyer Protection helps you with either of these problems: 1. i. You did not receive the item you paid for with PayPal – “Item Not Received” (“INR”) 2ii. You received an item you paid for with PayPal but it is “Significantly Not as Described” (“SNAD”). Further information on what we mean by “SNADby“SNAD” is set out in section 13.8. b. If your problem is a transaction that you did not authorise (including, without limitation, a duplicate or incorrect payment when using the PayPal Location Based Payments Functionality)authorise, please report the unauthorised transaction through the PayPal Security Centre by at xxxxx://xxx.xxxxxx.xx/securite or following the link ‘’“Security Center’’ ” at the bottom of the home page of the PayPal Website. 13.2 What are the eligibility requirements for PayPal Buyer Protection? a. Your payment must be for an eligible item and made from your PayPal Account (see Section 13.3 for further details on item eligibility); b. Paythe full amount of the eligible item in one payment. Items purchased with multiple payments – like a deposit followed bya final payment – are not eligible. c. Send the payment to the seller through: 1i. The eBay“Pay Now” button or the eBayinvoice, ii. for INR claims relating to purchasespurchases made outside of eBay: the Send Money tab on the PayPal website by clicking byclicking the “Purchase” tab, or the seller’s PayPal checkout flow, or 2or iii. for SNAD Claims relating to for eligible purchases mademade outside of eBay: the Send Money tab on the PayPal website by clicking byclicking the “Purchase” tab, or the seller's PayPal checkout flow (including, without limitation, the PayPal Location Based Payments Functionality, if used by the bythe seller).; and c. d. Open a Dispute within 180 45 days of the date you sent the payment and follow the online dispute resolution process described below under “How do I resolve my problemmyproblem?” in section 13.5. 13.3 What type of payments are eligible for re-imbursement under PayPal Buyer Protection? a. Purchases of most goods and services are eligible (including travel ticketsPayPal Buyer Protection onlyapplies to PayPal payments for certain tangible, intangible items such as rights of access to digital content and other licences), except physical goods. Payments for the following transactionsare not eligible for re-imbursement under PayPal Buyer Protection: Purchases of intangible items services real estate (including, without limitation, residential property) purchases of any interest in a business (including, without limitation, any items or services forming part of a business or corporate acquisition) purchases of businesses vehicles (including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats), except for personally portable light vehicles used for recreational purposes like bicycles and wheeled hoverboards; payments on crowd-funding and/or crowd-lending platforms; purchases of custom made items travel tickets (unless they are claimed to be Not Receivedincluding, without limitation, airline flight tickets) purchases of items prohibited by the bythe PayPal Acceptable Use Policy purchases of items that violate eBay’s Prohibited or Restricted Items Policy licences access to digital content industrial machinery used machineryused in manufacturing purchases of office or factory equipment purchases of items equivalent to cash (including, without limitation, stored value items such as gift cards and pre-paid cards) purchases of goods and services Items purchased using Zong, Website Payments Pro or Virtual Terminal (if available) Personal Transactions gamblingTransaction payments b. Please note the following eligibility requirements applicable to eBay listings: Look for either a PayPal Buyer Protection message or an eBay Buyer Protection message in the eBaylisting. If you see this message and you meet the other eligibility requirements, gaming and/or any activity involving a chance your item is eligible for PayPal Buyer Protection. You can view this message in the listing after you complete your purchase by logging in to win a prize; payments made in respect of financial products your eBayaccount, going to “myeBay,” then “won,” and investments; payments to state-run bodieslooking at the listing. If the listing does not include the buyer protection message, (except for state-owned enterprises) or traders acting on mandates received from state-run bodies; donations; and purchases of items which you collect in person, or arrange to be collected on your behalf (including at a retail point of sale) and which you claim to be Not Received. payments made in respect of gold (whether in physical form or in exchange-traded form); and PayPal Mass Payment transactions. PayPal may at its sole discretion automatically close any Dispute or Claim you file which PayPal has reason to suspect then it is not related to an eligible purchase as outlined abovefor PayPal Buyer Protection.