Performance Standards and Remedies Sample Clauses
Performance Standards and Remedies. 11.1 The Parties agree that customer satisfaction is a goal that can only be achieved through cooperation of the Parties. NEVADA agrees to measure performance, as outlined in Attachment 17. The measurements contained in Attachment 17 may change from time to time by mutual agreement of the Parties. NEVADA agrees to provide to CLEC a level of service that is at parity with the service NEVADA provides to itself, its affiliates or other, at the same terms and conditions.
11.2 Within ninety (90) days of the effective date of this Agreement, the Parties will meet to develop and mutually agree to performance and business process improvement procedures.
11.3 The Parties may amend, modify, delete or add business process improvement procedures by mutual agreement and modification of Attachment 17.
Performance Standards and Remedies. 12.1 VERIZON shall provide services, facilities and arrangements under this Agreement in accordance with the performance standards applicable to VERIZON required by Applicable Law, including, but not limited to, Section 251(c) of the Act.
12.2 SPRINT shall provide services, facilities and arrangements under this Agreement in accordance with the performance standards applicable to SPRINT required by Applicable Law.
Performance Standards and Remedies. Without limitation of the performance standards and remedies set forth in Schedule G of the Agreement, the following performance standards and remedies shall also apply with respect to the provision of the Content Direct System and related Services:
Performance Standards and Remedies. 11.1. The Parties agree that customer satisfaction is a goal that can only be achieved through cooperation of the Parties. PACIFIC agrees to measure performance, as outlined in Attachment 17. The measurements contained in Attachment 17 may change from time to time by mutual agreement of the Parties. PACIFIC agrees to provide to CLC a level of service that is at parity with the service PACIFIC provides to itself, its affiliates or other, at the same price, terms and conditions.
11.2. Within forty-five (45) days of the effective date of this Agreement, the Parties will meet to develop and mutually agree to performance and business process improvement procedures.
11.3. The Parties may amend, modify, delete or add business process improvement procedures by mutual agreement and modification of Attachment 17.