PERFORMANCE SURVEYS. Contractor shall be required, upon request, to provide performance surveys to Authorized Users. Contract performance measures may include, but not be limited to, the following: delivery time, fill rate, response time to inquiries, resolution of problems, employee courtesy, staff knowledge and overall performance.
Appears in 25 contracts
PERFORMANCE SURVEYS. Contractor shall be required, upon request, to provide performance surveys to Authorized Users. Contract performance measures may include, but are not be limited to, the following: delivery time, fill rate, response time to inquiries, resolution of problems, employee courtesy, staff knowledge and overall performance.
Appears in 6 contracts
Samples: Agreement, Agreement, Medical and Laboratory Supplies and Equipment
