Phase Closeout. This work package represents Phase completion and signals the conclusion of implementation activities for the Phase. The Tyler Client Services team will assume ongoing support of the City for systems implemented in the Phase.
Phase Closeout. This work package represents Phase completion and signals the conclusion of implementation activities for the Phase. The Tyler Client Services team will assume ongoing support of Town of Nolensville for systems implemented in the Phase. Objectives: XXXXX 0 Xxxxx Xxxxx Out Tyler Client RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed Executive Manager Implementation Manager Project Manager Implementation Consultant Data Experts Modification Services Technical Services Client Services Executive Sponsor Steering Committee Project Manager Functional Leads Change Management Leads Subject Matter Experts (SMEs) Department Heads End Users Technical Leads Reconcile project budget and status of contract Deliverables I A R I I C Hold post phase review meeting A R C C C C C C C C C Release phase- dependent Tyler project resources A R I I Participants Tyler Client Project Leadership Project Manager Project Manager Project Sponsor(s) Tyler Technologies, Inc. Page | 37 Implementation Consultants Functional Leads, Power Users, Technical Leads Technical Consultants (Conversion, Deployment, Development) Client Services Inputs Contract Statement of Work Project artifacts Outputs / Deliverables Acceptance Criteria [only] for Deliverables Final action plan (for outstanding items) Reconciliation Report Post Phase Review Work package assumptions: Tyler deliverables for the phase have been completed. Project Closeout Completion of this work package signifies final acceptance and formal closing of the Project. At this time Town of Nolensville may choose to begin working with Client Services to look at continuous improvement Projects, building on the completed solution. Objectives: Confirm no critical issues remain for the project teams to resolve. Determine proper knowledge transfer to Town of Nolensville teams for key processes and subject areas has occurred. Verify all deliverables included in the Agreement are delivered. STAGE 6 Project Close Out Tyler Client RACI MATRIX KEY: R = Responsible A = Accountable C = Consulted I = Informed Executive Manager Implementation Manager Project Manager Implementation Consultant Data Experts Modification Services Technical Services Client Services Executive Sponsor Steering Committee Project Manager Functional Leads Change Management Leads Subject Matter Experts (SMEs) Department Heads End Users Technical Leads Conduct post project review A R X X X X X X X X X Deliver post project report to Town of Nolensvi...
