Common use of PLACE OF SERVICE Clause in Contracts

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a repair center, You may be required to ship/transport the Product to a designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-non- threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for Center and return shipping of the Product to Your residenceresidence will be provided. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service service but has been built-built- in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-In- Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.three

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-non- threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a repair center, You may be required to ship/transport the Product to a designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Centerdepot center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the Onon-Site site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement Plan includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residenceresidence or place of business, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-non− threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service AgreementPlan. In-Home/On-On- Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement Plan includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residenceresidence or place of business. If Your Product qualifies for Carry-Carry- In Service, You are responsible for transporting Your Product product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement Plan originally included Carry-InCarry−In, Depot or Mail-In Service Mail−In service, but has been built-in built−in and rendered as a permanent fixture inside or outside of Your residence or place of business and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service AgreementPlan, You will be responsible for the On-Site On−Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, Plan; You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs or replacement made in connection with all claims that You make pursuant to this Service Agreement Plan shall not exceed the retail value original purchase price of the Your Product, plus less taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the original Product purchase price or We replace the Your Product, We will have no further obligations under this Service AgreementPlan. IN NO EVENT SHALL THE TOTAL OF ALL CLAIMS OR REPLACEMENTS EXCEED THE ORIGINAL PRICE PAID BY YOU FOR THE COVERED PRODUCT, LESS TAXES. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: , PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, EQUIPMENT OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENTPLAN, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT PLAN TERMS: Replacement New Residential Equipment and Commercial Equipment and Bicycle Repair Plans: Coverage under these Plans begin on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Plan is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on−site service or shipping costs covered by that warranty are the sole−responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original parts and/or labor warranty, this Service Agreement Plan continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Plan, and will furnish replacement parts and/or labor necessary to restore Your covered product to standard manufacturer’s operating condition. New Residential Equipment Labor Only Plan: Coverage under this Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement Plan is inclusive of the manufacturer’s labor warranty; it does not replace the manufacturer’s labor warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site labor or on−site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement Plan will furnish the labor necessary to restore Your covered product to standard manufacturer’s operating condition. Used Residential Equipment and Bicycle Repair Plan: Coverage under this Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Plan is inclusive of the selling retailer’s warranty; it does not replace the selling retailer’s warranty; and, provides certain additional benefits during the term of the selling retailer’s warranty. During the selling retailer’s warranty period, any parts, labor, on−site service or shipping costs covered by that warranty are the sole responsibility of the selling retailer; upon expiration of the retailer’s warranty, this Plan continues to provide many of the manufacturer’s benefits and/or retailer’s warranty benefits, as well as certain additional benefits listed within this Service Agreement Plan, and will furnish replacement parts and/or labor necessary to restore Your covered Product product to standard manufacturer’s operating conditionscondition. Accidental Damage from Handling IF YOUR PRODUCT NEEDS REPAIR: If you need to file a claim under this Plan, You must contact the Administrator for the appropriate authorized service center. Call the toll−free number at [(ADH800) Coverage: ADH coverage begins on 800−6132 between the date hours of 8:00 AM and 5:00 PM eastern standard time or go online to xxx.xxxxxxxx.xxx. For faster service, please have your proof of Product purchase and continues for the period defined on Your (sales receipt) available when you contact the Administrator. Coverage THIS PLAN MAY BECOME VOID IF YOU MAKE UNAUTHORIZED REPAIRS. When you receive authorization for repairs, the mechanical service representative will advise you of the designated service center. A copy of the proof of Product purchase (sales receipt), and a brief written description of the problem must accompany your Product. We will not be liable for freight charges or electrical Failure damage due to improper packaging. Do not return your Product to your retailer unless so instructed by the Administrator. If your Plan expires during the time of Your Product an approved repair or replacement, this Plan is subject to extended until the SERVICE AGREEMENT TERMS described above.repair or replacement has been completed. WHAT IS NOT COVERED: THIS PLAN DOES NOT COVER ANY LOSS, REPAIRS OR DAMAGE CAUSED BY OR RESULTING FROM:

PLACE OF SERVICE. If After We authorize Your Service Agreement includes In-Home/On-Site Serviceclaim, We will arrange at Our option complete the lesser of (a) the repair of Your product with new or refurbished parts, (b) replace it with a new or a refurbished product with comparable specifications or (c) Buyout your contract for the lesser of current market value of a Product with comparable specifications or retail price paid for Your Product minus sales tax and claims paid. The decision to be serviced at Your residencerepair, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a repair center, You may be required to ship/transport the Product to a designated repair center; in such circumstances, the shipping/transportation charges replace or Buyout will be covered made solely by this Service AgreementUs. In-Home/On-Site Service If Your product requires repair, service will be provided by the an authorized service provider during regular business hourscenter, local time, Monday through Friday, except holidays. If the retailer or dealer where Your Service Agreement includes Depot ServiceContract was purchased or by subcontractors. Onsite, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Depot Service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer determined by Us at the time of Our determination, unless You have purchased Onsite service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will asked to provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions proof of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location purchase as a condition to for receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations service under this Service AgreementContract. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGESYour original purchase receipt should be kept with this service Contract in a safe place. If you purchased or are otherwise entitled to onsite service it requires clear, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGEcomplete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product. It is possible that certain onsite repairs will not be completed onsite, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENTbut will require that the product or parts of the product, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICEat the servicer’s discretion be removed for shop diagnosis and/or repair and then returned. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENTIf onsite service cannot be attempted in Your residence due to environmental and/or technical requirements, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement or if You are located more than seventy-five (75) miles from the nearest authorized service center, the cost to transport and/or ship Your Product for service will be covered under Your service plan and Repair Plans: Coverage will go against Our maximum liability owed to You under this Service Agreement begins on the date of product Contract. Your original, itemized purchase or date of installation by the selling retailer (proof of installation date receipt should be kept with this service Contract. Non-itemized billing statements will not be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described aboveaccepted.

PLACE OF SERVICE. If Your Service Agreement Plan includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residenceresidence or place of business, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-non- threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service AgreementPlan. In-Home/On-On- Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement Plan includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residenceresidence or place of business. If Your Product qualifies for Carry-Carry- In Service, You are responsible for transporting Your Product product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement Plan originally included Carry-In, Depot or Mail-In Service service, but has been built-in and rendered as a permanent fixture inside or outside of Your residence or place of business and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service AgreementPlan, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, Plan; You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs or replacement made in connection with all claims that You make pursuant to this Service Agreement Plan shall not exceed the retail value original purchase price of the Your Product, plus less taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the original Product purchase price or We replace the Your Product, We will have no further obligations under this Service AgreementPlan. IN NO EVENT SHALL THE TOTAL OF ALL CLAIMS OR REPLACEMENTS EXCEED THE ORIGINAL PRICE PAID BY YOU FOR THE COVERED PRODUCT, LESS TAXES. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: , PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, EQUIPMENT OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENTPLAN, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT PLAN TERMS: Replacement New Residential Equipment and Commercial Equipment and Bicycle Repair Plans: Coverage under these Plans begin on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Plan is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole-responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original parts and/or labor warranty, this Service Agreement Plan continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Plan, and will furnish replacement parts and/or labor necessary to restore Your covered product to standard manufacturer’s operating condition. New Residential Equipment Labor Only Plan: Coverage under this Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement Plan is inclusive of the manufacturer’s labor warranty; it does not replace the manufacturer’s labor warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, labor or on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement Plan will furnish the labor necessary to restore Your covered product to standard manufacturer’s operating condition. Used Residential Equipment and Bicycle Repair Plan: Coverage under this Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Plan is inclusive of the selling retailer’s warranty; it does not replace the selling retailer’s warranty; and, provides certain additional benefits during the term of the selling retailer’s warranty. During the selling retailer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the selling retailer; upon expiration of the retailer’s warranty, this Plan continues to provide many of the manufacturer’s benefits and/or retailer’s warranty benefits, as well as certain additional benefits listed within this Service Agreement Plan, and will furnish replacement parts and/or labor necessary to restore Your covered Product product to standard manufacturer’s operating conditionscondition. Accidental Damage from Handling IF YOUR PRODUCT NEEDS REPAIR: If you need to file a claim under this Plan, You must contact the Administrator for the appropriate authorized service center. Call the toll-free number at [(ADH000) Coverage: ADH coverage begins on 000-0000 between the date hours of 8:00 AM and 5:00 PM eastern standard time or go online to xxx.xxxxxxxx.xxx. For faster service, please have your proof of Product purchase and continues for the period defined on Your (sales receipt) available when you contact the Administrator. Coverage THIS PLAN MAY BECOME VOID IF YOU MAKE UNAUTHORIZED REPAIRS. When you receive authorization for repairs, the mechanical service representative will advise you of the designated service center. A copy of the proof of Product purchase (sales receipt), and a brief written description of the problem must accompany your Product. We will not be liable for freight charges or electrical Failure damage due to improper packaging. Do not return your Product to your retailer unless so instructed by the Administrator. If your Plan expires during the time of Your Product an approved repair or replacement, this Plan is subject to extended until the SERVICE AGREEMENT TERMS described above.repair or replacement has been completed. WHAT IS NOT COVERED: THIS PLAN DOES NOT COVER ANY LOSS, REPAIRS OR DAMAGE CAUSED BY OR RESULTING FROM:

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for Center and return shipping of the Product to Your residenceresidence will be provided. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure Failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement Plan includes In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residenceresidence or place of business, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-non− threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a the repair center, You may be required to ship/transport shipƒtransport the Product to a the designated repair center; in such circumstances, the shipping/transportation shippingƒtransportation charges will be covered by this Service AgreementPlan. In-Home/On-On- Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement Plan includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residenceresidence or place of business. If Your Product qualifies for Carry-Carry- In Service, You are responsible for transporting Your Product product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement Plan originally included Carry-InCarry−In, Depot or Mail-In Service Mail−In service, but has been built-in built−in and rendered as a permanent fixture inside or outside of Your residence or place of business and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service AgreementPlan, You will be responsible for the On-Site On−Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, Plan; You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs or replacement made in connection with all claims that You make pursuant to this Service Agreement Plan shall not exceed the retail value original purchase price of the Your Product, plus less taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the original Product purchase price or We replace the Your Product, We will have no further obligations under this Service AgreementPlan. IN NO EVENT SHALL THE TOTAL OF ALL CLAIMS OR REPLACEMENTS EXCEED THE ORIGINAL PRICE PAID BY YOU FOR THE COVERED PRODUCT, LESS TAXES. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: , PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, EQUIPMENT OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENTPLAN, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT PLAN TERMS: Replacement New Residential Equipment and Commercial Equipment and Bicycle Repair Plans: Coverage under these Plans begin on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Plan is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on−site service or shipping costs covered by that warranty are the sole−responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original parts andƒor labor warranty, this Service Agreement Plan continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Plan, and will furnish replacement parts andƒor labor necessary to restore Your covered product to standard manufacturer’s operating condition. New Residential Equipment Labor Only Plan: Coverage under this Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement Plan is inclusive of the manufacturer’s labor warranty; it does not replace the manufacturer’s labor warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site labor or on−site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement Plan will furnish the labor necessary to restore Your covered product to standard manufacturer’s operating condition. Used Residential Equipment and Bicycle Repair Plan: Coverage under this Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Plan is inclusive of the selling retailer’s warranty; it does not replace the selling retailer’s warranty; and, provides certain additional benefits during the term of the selling retailer’s warranty. During the selling retailer’s warranty period, any parts, labor, on−site service or shipping costs covered by that warranty are the sole responsibility of the selling retailer; upon expiration of the retailer’s warranty, this Plan continues to provide many of the manufacturer’s benefits andƒor retailer’s warranty benefits, as well as certain additional benefits listed within this Service Agreement Plan, and will furnish replacement parts and/or andƒor labor necessary to restore Your covered Product product to standard manufacturer’s operating conditionscondition. Accidental Damage from Handling IF YOUR PRODUCT NEEDS REPAIR: If you need to file a claim under this Plan, You must contact the Administrator for the appropriate authorized service center. Call the toll−free number at [(ADH800) Coverage: ADH coverage begins on 800−6132 between the date hours of 8:00 AM and 5:00 PM eastern standard time or go online to xxx.xxxxxxxx.xxx. For faster service, please have your proof of Product purchase and continues for the period defined on Your (sales receipt) available when you contact the Administrator. Coverage THIS PLAN MAY BECOME VOID IF YOU MAKE UNAUTHORIZED REPAIRS. When you receive authorization for repairs, the mechanical service representative will advise you of the designated service center. A copy of the proof of Product purchase (sales receipt), and a brief written description of the problem must accompany your Product. We will not be liable for freight charges or electrical Failure damage due to improper packaging. Do not return your Product to your retailer unless so instructed by the Administrator. If your Plan expires during the time of Your Product an approved repair or replacement, this Plan is subject to extended until the SERVICE AGREEMENT TERMS described above.repair or replacement has been completed. WHAT IS NOT COVERED: THIS PLAN DOES NOT COVER ANY LOSS, REPAIRS OR DAMAGE CAUSED BY OR RESULTING FROM:

PLACE OF SERVICE. If Your Service Agreement includes Product qualifies for In-Home/On-Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Product qualifies for Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement Product originally included qualifies for Carry-In, Depot or Mail-In Service service only, but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement includes In-HomeIn‐Home/On-Site On‐Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening non‐threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a repair center, You may be required to ship/transport the Product to a designated repair center; in . In such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-HomeIn‐Home/On-Site On‐Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Centerdepot center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Carry‐In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-InCarry‐In, Depot or Mail-In Service Mail‐In Service, but has been built-in built‐in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site on‐ site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure Failure is not covered by this Service Agreement, ; You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs or replacement made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value original purchase price of the Product, plus Your Product (including taxes). In the event that We make payments for repairs, which in the aggregate, aggregate are equal to the retail value of the original Product purchase price or We replace the Your Product, We will have no further obligations under this Service Agreement. IN NO EVENT SHALL THE TOTAL OF ALL CLAIMS OR REPLACEMENT EXCEED THE ORIGINAL PRICE PAID BY YOU FOR THE COVERED PRODUCT. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE SERVICE, OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING PRE‐EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement New Residential Equipment and Bicycle Repair Plans: Coverage under this Service Agreement these Plans begins on the date of product Product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product Product purchase date) ), and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site on‐site service or shipping costs covered by that warranty are the sole responsibility sole‐responsibility of the manufacturer; upon . Upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement Agreement, and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditionscondition. Accidental Damage from Handling (ADH) CoverageNew Residential Equipment Labor Only Plan: ADH coverage Coverage under this Plan begins on the date of Product purchase or date of installation by the selling retailer (proof of installation date will be required if different from Product purchase date), and continues for the period of time defined on Your sales receipt. Coverage for This Service Agreement is inclusive of the mechanical manufacturer’s labor warranty; it does not replace the manufacturer’s labor warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor or electrical Failure on‐site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer. Upon expiration of the shortest portion of the manufacturer’s original labor warranty, this Service Agreement will furnish the labor necessary to restore Your covered Product is subject to the SERVICE AGREEMENT TERMS described abovestandard manufacturer’s operating condition.

PLACE OF SERVICE. If Your Service Agreement includes In-HomeIn‐Home/On-Site On‐Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening non‐threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-HomeIn‐Home/On-Site On‐Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for Center and return shipping of the Product to Your residenceresidence will be provided. If Your Product qualifies for Carry-In Carry‐In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-InCarry‐In, Depot or Mail-In Service Mail‐In service but has been built-in built‐in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site On‐Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home In‐Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: , PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, EQUIPMENT OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING PRE‐EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMSTERM OF COVERAGE: Replacement and Repair Extension Plans: Coverage under this Service Agreement an Extension Plan begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished written warranty. If for example, the manufacturer provides a split warranty coverage program where the term durations are unequal for parts and/or and labor warranty(e.g., three months of labor and twelve months of parts coverage), and You have purchased a 12 month (365 days) extended Service Agreement, this Service Agreement continues to provide many shall commence on day 91 when the shortest portion of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.the

PLACE OF SERVICE. If Your Service Agreement includes In-HomeIn‐Home/On-Site On‐Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening non‐threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is necessary to continue certain repair services at a repair center, You may be required to ship/transport the Product to a designated repair center; in . In such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Centerdepot center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service Service, but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site onsite service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure Failure is not covered by this Service Agreement, ; You may be responsible for all service fees incurred for such diagnosis. Televisions 32” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs or replacement made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value original purchase price of the Product, plus Your Product (including taxes). In the event that We make payments for repairs, which in the aggregate, aggregate are equal to the retail value of the original Product purchase price or We replace the Your Product, We will have no further obligations under this Service Agreement. IN NO EVENT SHALL THE TOTAL OF ALL CLAIMS OR REPLACEMENT EXCEED THE ORIGINAL PRICE PAID BY YOU FOR THE COVERED PRODUCT. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE SERVICE, OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING PRE‐EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement New Residential Equipment and Bicycle Repair Plans: Coverage under this Service Agreement these Plans begins on the date of product Product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product Product purchase date) ), and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon . Upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement Agreement, and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditionscondition. Accidental Damage from Handling (ADH) CoverageNew Residential Equipment Labor Only Plan: ADH coverage Coverage under this Plan begins on the date of Product purchase or date of installation by the selling retailer (proof of installation date will be required if different from Product purchase date), and continues for the period of time defined on Your sales receipt. Coverage for This Service Agreement is inclusive of the mechanical manufacturer’s labor warranty; it does not replace the manufacturer’s labor warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor or electrical Failure on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer. Upon expiration of the shortest portion of the manufacturer’s original labor warranty, this Service Agreement will furnish the labor necessary to restore Your covered Product is subject to the SERVICE AGREEMENT TERMS described abovestandard manufacturer’s operating condition.

PLACE OF SERVICE. If Your Service Agreement includes In-HomeProduct qualifies for In‐Home/On-Site On‐Site Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-threatening non‐threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-HomeIn‐Home/On-Site On‐Site Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Product qualifies for Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your residence. If Your Product qualifies for Carry-In Carry‐In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement Product originally included Carry-Inqualifies for Carry‐In, Depot or Mail-In Service Mail‐In service only, but has been built-in built‐in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site On‐Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home In‐Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.

PLACE OF SERVICE. If Your Service Agreement includes In-Home/On-Site Site/Place of Business Service, We will arrange for Your Product to be serviced at Your residence, provided You have prepared the following provisions: (1) accessibility to the Product; (2) a non-non- threatening and safe environment; and (3) an adult over the age of 18 to be present for the period of time Our authorized technician is scheduled for service and while Our authorized technician is on Your property servicing Your Product. In the event it is it’s necessary to continue certain repair services at a the repair center, You may be required to ship/transport the Product to a the designated repair center; in such circumstances, the shipping/transportation charges will be covered by this Service Agreement. In-Home/On-Site Site/Place of Business Service will be provided by the authorized service provider during regular business hours, local time, Monday through Friday, except holidays. If Your Service Agreement includes Depot Service, You will be responsible for shipping and insurance of the Product to the designated Depot Center. We will pay for return shipping of the Product to Your your residence. If Your Product qualifies for Carry-In Service, You are responsible for transporting Your Product to and from the designated service center. If We require You to ship Your Product, any shipping charges will be Your responsibility. If Your covered Service Agreement originally included Carry-In, Depot or Mail-In Service service but has been built-in and rendered as a permanent fixture inside or outside of Your residence and You are unable to transport or ship the Product in accordance with the terms and conditions of this Service Agreement, You will be responsible for the On-Site service call charge. The service call charge is payable to the servicer at the time of service. If Our diagnosis indicates that the failure is not covered by this Service Agreement, You may be responsible for all service fees incurred for such diagnosis. Televisions 3240” and larger will receive In-Home Service as stated above; all Televisions smaller than 32”, Notebook, Laptop, Desktop Computer, SmartPhone and Gaming Console 40” will be repaired at an authorized depot center. We will provide three (3) way shipping for Televisions, Notebook, Laptop, Desktop Computer and Gaming Console Televisions designated for depot repair. REPLACEMENT PLAN: If Your Product fails, call hhgregg Customer Service at 0-000-000-0000 Mon-Fri 8:30-5:00pm EST or contact the hhgregg retail location where you purchased Your Product to process Your claim in accordance with the terms and conditions of this Service Agreement. If necessary, You will be responsible for shipping Your Product to Us to be evaluated. We will pay the cost of shipping Your Product back to You if Your Product is replaced. At Our sole discretion, We may require that You return the covered Product to a designated location as a condition to receiving a replacement product. LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the retail value of the Product, plus taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the retail value of the Product or We replace the Product, We will have no further obligations under this Service Agreement. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: PROPERTY DAMAGE, LOST TIME OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT, OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE. WE SHALL NOT BE LIABLE FOR ANY AND ALL PRE- EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT, INCLUDING INHERENT PRODUCT FLAWS. SERVICE AGREEMENT TERMS: Replacement and Repair Plans: Coverage under this Service Agreement begins on the date of product purchase or date of installation by the selling retailer (proof of installation date will be required if different from product purchase date) and continues for the period of time defined on Your sales receipt. This Service Agreement is inclusive of the manufacturer’s warranty; it does not replace the manufacturer’s warranty, but provides certain benefits during the term of the manufacturer’s warranty. During the manufacturer’s warranty period, any parts, labor, on-site service or shipping costs covered by that warranty are the sole responsibility of the manufacturer; upon expiration of the shortest portion of the manufacturer’s original or factory-refurbished parts and/or labor warranty, this Service Agreement continues to provide many of the manufacturer’s benefits as well as certain additional benefits listed within this Service Agreement and will furnish replacement parts and/or labor necessary to restore Your covered Product to standard manufacturer’s operating conditions. Accidental Damage from Handling (ADH) Coverage: ADH coverage begins on the date of Product purchase and continues for the period defined on Your sales receipt. Coverage for the mechanical or electrical Failure of Your Product is subject to the SERVICE AGREEMENT TERMS described above.