PLACE OF SERVICE. At our discretion, large items will receive On-Site Service and we will arrange to repair or replace the Product at Your location during normal business hours. On-Site Service may occasionally necessitate the Service Provider to bring the unit back to their shop to complete repairs. For shippable items, We will provide a free prepaid shipping label to our authorized service facility for repair, replacement or settlement. For fragile items like laptops, we may also provide you with a free prepaid Shipping Box to send your item to Us. You will be responsible for safe packaging and shipment. If the authorized service facility determines the item is in working condition or is not covered by Your Service Agreement, We will return the item to you or dispose of it at your request.
Appears in 3 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
PLACE OF SERVICE. At our Our discretion, large items will receive Onon-Site Service site service and we We will arrange to repair or replace the Your Product at Your your location during normal business hours. On-Site Service site service may occasionally necessitate the Service Provider service provider to bring the unit back to their shop to complete repairs. For shippable items, We will provide a free prepaid shipping label to our authorized service facility for repair, replacement or settlement. For fragile items like laptops, we We may also provide you with a free prepaid Shipping Box shipping box to send your item to Us. You will be responsible for safe packaging and shipment. If the authorized service facility determines the item is in working condition or is not covered by Your Service Agreementyour Protection Plan, We will return the item to you or dispose of it at your request.
Appears in 1 contract
Samples: Service Agreement