Plans, procedures and documentation Clause Samples

Plans, procedures and documentation. 3.1 During the Term, the Service Provider will produce and maintain generic plans and procedures demonstrating the manner in which the Service Provider will fulfil its obligations under this agreement. Such plans and procedures may be inspected by the Authority on reasonable notice. 3.2 Upon commencement of the Exit Period, the Service Provider shall appoint an individual who shall be responsible for ensuring that the Service Provider complies with the terms of this agreement and shall be the key liaison with the Authority during the Exit Period. 3.3 The Service Provider shall produce detailed plans and procedures (an “Exit Plan”) within 14 days of the commencement of the Exit Period which shall be subject to the approval of the Authority (such approval not to be unreasonably withheld). Such plans and documentation shall include: ● minimising the impact to the Authority’s business of any transition; ● provide for the seamless handover of the Services to the Successor; ● transfer of access to third party contracts used in the provision of the Services and licences used to develop software (if applicable); ● assignment / novation of third party agreements exclusively used in the provision of the Services to the extent possible and subject to any applicable transfer fees; ● post-termination ownership and licence rights for software used and developed as part of the Services; ● comprehensive hand-over documents to relating to each of element of the Services. Wherever reasonably possible the Service Provider will use the personnel assigned on a full time basis for providing the Services for the production, agreement, maintenance and implementation of the Exit Plan.