Prepare for the Call. You will help the Dell telephone technician serve you better if you have the following information and materials ready when you call: your System’s invoice and serial numbers; service tag number; model and model numbers; the current version of the operating system you are using; and the brand names and models of any peripheral devices (such as a modem) you are using.
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Samples: Consumer in Home Hardware Service Agreement, Service Agreement, International Consumer in Home Hardware Service Agreement
Prepare for the Call. You will help the Dell telephone technician Hardware Service Technician (“Dell Technician”) serve you better if you have the following information and materials ready when you You call: your System’s invoice and serial numbers; service tag number; model and model numbers; the current version of the operating system you are using; and the brand names and models of any peripheral devices (such as a modem) you are using.
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