Prepare for the Call. You must have the following information and materials ready when You call the technician: Your system's invoice and serial numbers; the then current Geographic Use Location service tag number for the Hardware; model and model numbers; the current version of the operating environment You are using; and the brand names and models of any peripheral devices (such as a mouse and/or keyboard) You are using.
Appears in 2 contracts
Prepare for the Call. You must will help the technician serve you better if you have the following information and materials ready when You call the technicianyou call: Your systemyour System's invoice and serial numbers; the then current Geographic Use Location service tag number for the Hardwarenumber; model and model numbers; the current version of the operating environment You system you are using; and the brand names and models of any peripheral devices (such as a mouse and/or keyboardmodem) You you are using.
Appears in 2 contracts
Samples: Hardware Service Agreement, Services Contract Terms and Conditions