Prepare for the Call. You must have the following information and materials ready when You call the technician: Your system's invoice and serial numbers; the then current Geographic Use Location service tag number for the Hardware; model and model numbers; the current version of the operating environment You are using; and the brand names and models of any peripheral devices (such as a mouse and/or keyboard) You are using.
Appears in 3 contracts
Samples: Hosted Services Addendum, Master License Agreement, Master License Agreement
Prepare for the Call. You must will help the technician serve you better if you have the following information and materials ready when You call the technicianyou call: Your systemyour System's invoice and serial numbers; the then current Geographic Use Location service tag number for the Hardwarenumber; model and model numbers; the current version of the operating environment You system you are using; and the brand names and models of any peripheral devices (such as a mouse and/or keyboardmodem) You you are using.
Appears in 2 contracts
Samples: Hardware Service Agreement, Hardware Service Agreement
Prepare for the Call. You must will help the technician serve you better if you have the following information and materials ready when You call the technicianyou call: Your systemyour Supported System's invoice and serial numbers; the then current Geographic Use Location service tag number for the Hardwarenumber; model and model numbers; the current version of the operating environment You system you are using; and the brand names and models of any peripheral devices (such as a mouse and/or keyboardmodem) You you are using.
Appears in 1 contract
Samples: Services Agreement