PREVIOUS SERVICES. 14.1 You acknowledge and agree that: (a) the same incentives and benefits (for example, discount plans and any concessions) available from your previous service provider may not be available for the NBN Service; (b) prior to the date that the NBN Service is provided by us, any content and/or carriage services provided over the relevant telephone line will be provided by your previous service provider; (c) you will contact your previous service provider in relation to the provision of services and any faults relevant to the telephone line in the period prior to the date that the NBN Service is provided by us; (d) our staff or representatives and/or your previous service provider may need to access your Premises for the purposes of installation or maintenance work; (e) if you make an application for the NBN Service, any pending orders in relation to your Existing Service will be cancelled; (f) whether or not we provide the NBN Service to you is dependent on a number of factors including availability of the service. The availability of the NBN Service also varies depending on the geographic and technical capability of the underlying Network, if we agree to provide the NBN Service to you, we will advise you if there is any significant delay during the application process.
Appears in 3 contracts
Samples: Customer Relationship Agreement, Customer Relationship Agreement, Customer Relationship Agreement
PREVIOUS SERVICES. 14.1 13.1 You acknowledge and agree that:
(a) the same incentives and benefits (for example, discount plans and any concessions) available from your previous service provider may not be available for the NBN Service;
(b) prior to the date that the NBN Service is provided by us, any content and/or carriage services provided over the relevant telephone line will be provided by your previous service provider;
(c) you will contact your previous service provider in relation to the provision of services and any faults relevant to the telephone line in the period prior to the date that the NBN Service is provided by us;
(d) our staff or representatives and/or your previous service provider may need to access your Premises for the purposes of installation or maintenance work;
(e) if you make an application for the NBN Service, any pending orders in relation to your Existing Service will be cancelled;
(f) whether or not we provide the NBN Service to you is dependent on a number of factors including availability of the service. The availability of the NBN Service also varies depending on the geographic and technical capability of the underlying Network, if we agree to provide the NBN Service to you, we will advise you if there is any significant delay during the application process.
Appears in 3 contracts
Samples: Customer Relationship Agreement, Customer Relationship Agreement, Customer Relationship Agreement
PREVIOUS SERVICES. 14.1 10.1. You acknowledge and agree that:
(a) the same incentives and benefits (for example, discount plans and any concessions) available from your previous service provider may not be available for the NBN Broadband Service;
(b) prior to the date that the NBN Broadband Service is provided by us, any content and/or carriage services provided over the relevant telephone line will be provided by your previous service provider;
(c) you will contact your previous service provider in relation to the provision of services and any faults relevant to the telephone line in the period prior to the date that the NBN Broadband Service is provided by us;
(d) our staff or representatives and/or your previous service provider may need to access your Premises for the purposes of installation or maintenance workmaintenancework;
(e) if you make an application for the NBN Broadband Service, any pending orders in relation to your Existing Service will existing service may be cancelledaffected;
(f) whether or not we provide the NBN Broadband Service to you is dependent on a number of factors including availability of the service. The availability of the NBN Broadband Service also varies depending on the geographic and technical capability of the underlying Network, if we agree to provide the NBN Broadband Service to you, we will advise you if there is any significant delay during the application process.
Appears in 1 contract
Samples: Customer Relationship Agreement
PREVIOUS SERVICES. 14.1 12.1 You acknowledge and agree that:
(a) the same incentives and benefits (for example, discount plans and any concessions) available from your previous service provider may not be available for the NBN Service;
(b) prior to the date that the NBN Service is provided by us, any content and/or carriage services provided over the relevant telephone line will be provided by your previous service provider;
(c) you will contact your previous service provider in relation to the provision of services and any faults relevant to the telephone line in the period prior to the date that the NBN Service is provided by us;
(d) our staff or representatives and/or your previous service provider may need to access your Premises for the purposes of installation or maintenance work;
(e) if you make an application for the NBN Service, any pending orders in relation to your Existing Service will be cancelled;
(f) whether or not we provide the NBN Service to you is dependent on a number of factors including availability of the service. The availability of the NBN Service also varies depending on the geographic and technical capability of the underlying Network, if we agree to provide the NBN Service to you, we will advise you if there is any significant delay during the application process.
Appears in 1 contract
Samples: Customer Relationship Agreement
PREVIOUS SERVICES. 14.1 12.1 You acknowledge and agree that:
(a) the same incentives and benefits (for example, discount plans and any concessions) available from your previous service provider may not be available for the NBN Service;
(b) prior to the date that the NBN Service is provided by us, any content and/or carriage services provided over the relevant telephone line will be provided by your previous service provider;
(c) you will contact your previous service provider in relation to the provision of services and any faults relevant to the telephone line in the period prior to the date that the NBN Service is provided by us;
(d) our staff or representatives and/or your previous service provider may need to access your Premises for the purposes of installation or maintenance work;
(e) if you make an application for the NBN Service, any pending orders in relation to your Existing Service existing service will be cancelled;
(f) whether or not we provide the NBN Service to you is dependent on a number of factors including availability of the service. The availability of the NBN Service also varies depending on the geographic and technical capability of the underlying Network, if we agree to provide the NBN Service to you, we will advise you if there is any significant delay during the application process.
Appears in 1 contract
Samples: Customer Relationship Agreement