Primary Hours of Operation definition

Primary Hours of Operation or "PHO" means the hours in which the Prime Vendor Customer Support Center is staffed, which shall be 24 x 7 x 365.
Sample 1

Examples of Primary Hours of Operation in a sentence

  • These rates will be measured for files processed during Primary Hours of Operation.

  • Prime Vendor’s Customer Support Center will provide support and assistance for incom- ing Service Request receipt and routing during the Primary Hours of Operation and will track progress to resolution as described below.

  • If an issue is urgent and cannot wait for the next standard maintenance window(s), every attempt will be made to schedule the change outside of Customer’s Primary Hours of Operation.

  • Performance criteria are based upon file processing rate during Primary Hours of Operation.

  • Encore will make every effort to insure System Availability during these Primary Hours of Operation, as defined below: Encore systems and services are designed to provide a high level of availability to Customer, but do require down time for maintenance and upgrades to insure maximum performance.

  • These files will be measured from CCX Primary Hours of Operation.

  • Encore and Customer agree that, outside the Primary Hours of Operation, the following time window(s) are available to Encore for the performance of scheduled maintenance and system upgrades: All maintenance work is done on an “as needed” basis, so these maintenance times may or may not be used each week and/or month.

  • Performance criteria are based upon availability of the System during Primary Hours of Operation.

  • Scheduled maintenance shall not be performed during Primary Hours of Operation.

  • The last option will be to perform emergency changes during Customer’s Primary Hours of Operation.

Related to Primary Hours of Operation

  • Hours of Operation are the hours established by the Employer to provide adequate service to the public and to fulfil the functions of the work unit.

  • Areas of Operations means the locations where PURCHASER performs the operations described in the contract.

  • Area of operation means an area coextensive with the territorial boundaries of the land acquired or

  • AREA OF OPERATIONS means the Company's oilfield operations in the States of Assam and Arunachal Pradesh.

  • Commencement of Operations means the beginning of active operations by a qualifying business of the principal function for which a qualifying project was constructed.

  • Certificate of operation means a document issued by the administrator or an approved local jurisdiction for a conveyance indicating that the conveyance has been inspected by the administrator, an approved local jurisdiction, or a licensed third-party conveyance inspector and approved under this article.

  • Plan of operation means the plan of operation of the program

  • CT conditions of operation means all selectable parameters governing the operation of a CT X-ray system including, but not limited to, nominal tomographic section thickness, filtration, and the technique factors as defined in 41.1(2).

  • In operation means engaged in activity related to the primary design function of the source.

  • Operation Period means the period commencing from COD and ending on the Transfer Date;

  • Operating Period for any Element of the Project shall mean the period from (and including) the COD of such Element of the Project, up to (and including) the Expiry Date and for the Project, shall mean the period from (and including) the COD of the Project, up to (and including) the Expiry Date;

  • Production Operations means all operations conducted for the purpose of producing Petroleum from the Development Area after the commencement of production from the Development Area including the operation and maintenance of all necessary facilities therefor.

  • Annual Accounting Period or “Financial Year” means the period commence on 1st July and shall end on 30th June of the succeeding calendar year.

  • Salvage operation means any business, trade or industry engaged in whole or in part in salvaging or reclaiming any product or material, including but not limited to metals, chemicals, shipping containers or drums.

  • Exploration Operations means any operations carried out for or in connection with the exploration for minerals, and includes -

  • Normal operation means all periods of operation except start-up and shutdown operations and maintenance of equipment;

  • Operations means all the activities conducted by PURCHASER under this contract, including project work, logging, or post harvest activities; or the furnishing of all materials, equipment, labor, and incidentals necessary to successfully complete any individual item or the entire contract.

  • Testing Period means a single period consisting of the four consecutive fiscal quarters of the Borrower then last ended (whether or not such quarters are all within the same fiscal year), except that if a particular provision of this Agreement indicates that a Testing Period shall be of a different specified duration, such Testing Period shall consist of the particular fiscal quarter or quarters then last ended that are so indicated in such provision.

  • Applied behavior analysis means the design, implementation, and evaluation of environmental modifications, using behavioral stimuli and consequences, to produce socially significant improvement in human behavior, including the use of direct observation, measurement, and functional analysis of the relationship between environment and behavior.

  • Working Week means an average of 48 hours each week calculated over a 17-week reference period.

  • Quarterly (1/Quarter) sampling frequency means the sampling shall be done in the months of March, June, August, and December, unless specifically identified otherwise in the Effluent Limitations and Monitoring Requirements table.

  • Quarterly (1/Quarter) sampling frequency means the sampling shall be done in the months of March, June, August, and December, unless specifically identified otherwise in the Effluent Limitations and Monitoring Requirements table.

  • Business operations means engaging in commerce in any form, including by acquiring, developing, maintaining, owning, selling, possessing, leasing, or operating equipment, facilities, personnel, products, services, personal property, real property, or any other apparatus of business or commerce.

  • School fiscal year means a fiscal year that commences July 1 and continues through June 30.

  • Railway Operation Date means the date of the first carriage of iron ore, freight goods or other products over the relevant Railway (other than for construction or commissioning purposes);

  • Animal feeding operation (“AFO”) means a lot or facility (other than an aquatic animal production facility) where animals have been, are, or will be stabled or confined and fed or maintained for a total of 45 days or more in any 12-month period, and crops, vegetation, forage growth, or post-harvest residues are not sustained in the normal growing season over any portion of the lot or facility [40 CFR § 122.23(b)(1)].