Priority 2 Errors. Upon acknowledging a Priority 2 Error, IM shall provide Customer an initial assessment within [*] and an error resolution plan within [*]. IM will use best commercial efforts to (i) include an error correction in the next Informatics Update, if any, and/or (ii) to schedule and execute in a timely fashion error resolution activities for Informatics Hardware or Equipment.
Appears in 4 contracts
Samples: Workflow Purchase Agreement, Workflow Purchase Agreement (Intermolecular Inc), Workflow Purchase Agreement (Intermolecular Inc)