Priority Setting. Change Requests will be categorised as follows: · Critical — the issue is preventing the continuation of Acquirer business and/or operations; potential for a highly detrimental effect on Acquirer business resulting in [*]. · High — the issue is impeding the continuation of Acquirer business process and/or operations; potential for a detrimental effect on Acquirer business * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. resulting in [*]. · Medium — the issue is affecting work in Acquirer business and/or operations without major impediment; potential for an effect on Acquirer business and/or operations which may be contained without any financial loss. · Low — the issue may be contained without any financial loss to Acquirer business and/or operations.
Appears in 4 contracts
Samples: Multi Currency Processing Agreement, Multi Currency Processing Agreement (Planet Payment Inc), Multi Currency Processing Agreement (Planet Payment Inc)