Common use of Privacy Collection Statement Clause in Contracts

Privacy Collection Statement. At Aurora Energy Pty Ltd (Aurora Energy), we value your privacy. Aurora Energy collects, uses and discloses your personal information (including metering data and information which may be sensitive information) to provide products, services and information to our customers, for our business operations and to comply with the law. We may also use your personal information to contact you with information about new offers and services. If you do not wish to receive this information you can opt out of this service. If you choose not to provide your personal information to us, we may not be able to provide you with the services or information you require. We may disclose your personal information to our related bodies corporate, agents, contractors and service providers (such as mail houses, data processing analysts and debt collection agencies) and, where relevant, your energy Distributor and other energy retailers. We do this where required for our business operations, authorised by law or where you have provided consent. Some of these entities may be located overseas. Our privacy policy provides more information about the countries in which these entities are located. You can find this at xxxxxxxxxxxx.xxx.xx. Our privacy policy also contains more detailed information about how we usually collect, use and disclose your personal information, how you can ask for access to it or seek correction of it, how you can make a complaint and how we will deal with such a complaint. It is also important to note that we may disclose your personal information to a credit reporting body in certain circumstances. Our website (xxxxxxxxxxxx.xxx.xx) contains our “Credit Reporting Privacy Code Statement of Notifiable Matters”. This Statement contains important information on credit reporting, including the credit reporting bodies to which we are likely to disclose your credit-related personal information, your rights in relation to such information (such as rights to access and request corrections) and whether we are likely to disclose such information overseas. We can also provide you with a copy of that statement on request. If you provide us with personal information about another person (such as an additional account holder), please make sure that you tell that person about this privacy statement. Standard Retail Contract - February 2019 | 1 How to contact us Write to Aurora Energy, GPO Box 191, Hobart TAS 7001, visit xxxxxxxxxxxx.xxx.xx or phone us on any of the following numbers: Residential 1300 132 003 Small Business 1300 132 045 Customer feedback 0000 000 000 Fax enquiries (00) 0000 0000 Interstate callers (00) 0000 0000 Electrical safety In a life threatening situation, call 000. If there is a power outage or you are worried about electrical safety you should contact your electricity distributor, TasNetworks on 132 004. National Relay Service If you are deaf or have a hearing impairment, contact us through the National Relay Service. TTY users phone 133 677, Speak and Listen users phone 0000 000 000 and ask to be connected to Aurora Energy on the numbers listed above. Large print version If you would like a large print version of this document, call us on 0000 000 000.

Privacy Collection Statement. At Aurora Energy Pty Ltd (Aurora Energy), we value Protecting your privacyprivacy Realcare Sydney Xxx.Xxx. Aurora Energy collects, uses and discloses is committed to protecting your personal information (including metering data and information which may be sensitive information) to provide products, services and information to our customers, for our business operations privacy and to comply ensuring we can provide you with the law. We may also use your personal information to contact you with information about new offers best possible care and services. If We are bound by the Privacy Xxx 0000 (Cth) (the Privacy Act) and the Australian Privacy Principles. This Privacy Collection Statement should be read in conjunction with our Privacy Policy which contains detailed information on how we protect your privacy, including the way in which we may collect, use and disclose your information. A copy of our Privacy Policy is available at our facility. We will provide a copy of our Privacy Policy to you do when you are admitted to our facility or before we start providing services to you. Collection of information We collect personal information about individuals directly from the individual or their legal representative. We will only collect information for a purpose that relates directly to our functions and activities as a care provider. We understand that you may not wish want to receive this provide information to us. The information we request of you can opt out of this serviceis relevant to providing you with the care and services you need. If you choose not to provide your personal us with some or all of the information to uswe request, we may not be able to provide you with the care and services or information you require. We may disclose your personal information For more detailed information, please refer to our related bodies corporate, agents, contractors Privacy Policy. Use and service providers (such as mail houses, data processing analysts and debt collection agencies) and, where relevant, your energy Distributor and other energy retailers. disclosure We do this where required for our business operations, authorised by law or where you have provided consent. Some of these entities may be located overseas. Our privacy policy provides more information about the countries in which these entities are located. You can find this at xxxxxxxxxxxx.xxx.xx. Our privacy policy also contains more detailed information about how we usually collect, will use and disclose your personal information only for the purpose for which it was collected or for any other purpose that is otherwise directly related to our functions or activities as a care provider or otherwise permitted at law. Please refer to our Privacy Policy for more detailed information, . Access and correction of information Our Privacy Policy also contains detailed information on how you may access the personal information we hold about you and how you can ask for access seek to it or seek correction of ithave your personal information corrected. Overseas recipients We will not disclose your information to overseas recipients. If we do, how we will take all steps that are reasonable in the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. Making a complaint If you can wish to make a complaint and how about the way we will deal with such a complaint. It is also important to note that we may disclose have managed your personal information you may make that complaint verbally or in writing by setting out the details of your complaint to any of the following: □ The office on Phone: 02 8660 0061or Email: a credit reporting body xxxx@xxxxxxxx.xxx.xx □ Phoning: 0000 000 000 (free call from landlines) NDIS Commission or TTY 133 677. Interpreters can be arranged. □ National Relay Service and ask for 1800 035 544. □ Completing a c omplaint contact form. How to contact us: If you have any questions in certain circumstances. Our website (xxxxxxxxxxxx.xxx.xx) contains our “Credit Reporting Privacy Code Statement of Notifiable Matters”. This Statement contains important information on credit reporting, including the credit reporting bodies relation to which privacy or how we are likely to disclose manage your credit-related personal information, your rights in relation to such information (such as rights to access and request corrections) and whether we are likely to disclose such information overseas. We can also provide you with a copy of that statement on request. If you provide us with personal information about another person (such as an additional account holder), please make sure that you tell that person about this privacy statement. Standard Retail Contract - February 2019 | 1 How to contact us Write on 00 0000 0000. Alternatively, you can e-mail: xxxxx@xxxxxxxx.xxx.xx. * Disclaimer: Realcare Sydney Pty. Ltd.’s information is provided in good faith, to Aurora Energy, GPO Box 191, Hobart TAS 7001, visit xxxxxxxxxxxx.xxx.xx or phone us on any the best of the following numbers: Residential 1300 132 003 Small Business 1300 132 045 Customer feedback 0000 000 000 Fax enquiries (00) 0000 0000 Interstate callers (00) 0000 0000 Electrical safety In a life threatening situation, call 000. If there our knowledge and is a power outage or you are worried about electrical safety you should contact your electricity distributor, TasNetworks on 132 004. National Relay Service If you are deaf or have a hearing impairment, contact us through the National Relay Service. TTY users phone 133 677, Speak and Listen users phone 0000 000 000 and ask considered to be connected correct at the time of communication, however, changes may affect this accuracy therefore Realcare Sydney Pty. Ltd. gives no assurance as to Aurora Energy on the numbers listed aboveaccuracy of any information or advice given. Large print version If you would like a large print version Any advice given by Realcare Sydney Pty. Ltd. outside of financial administration advice shall be considered general in nature. Realcare Sydney Pty. Ltd. shall not be liable for any failure of, or delay in the performance of this document, call us on 0000 000 000.service agreement for the period that such failure or delay is:

Privacy Collection Statement. At Aurora Energy Pty Ltd (Aurora Energy), we value your privacy. Aurora Energy collects, uses and discloses your personal information (including metering data and information which may be sensitive information) to provide products, services and information to our customers, for our business operations and to comply with the law. We may also use your personal information to contact you with information about new offers and services. If you do not wish to receive this information you can opt out of this service. If you choose not to provide your personal information to us, we may not be able to provide you with the services or information you require. We may disclose your personal information to our related bodies corporate, agents, contractors and service providers (such as mail houses, data processing analysts and debt collection agencies) and, where relevant, your energy Distributor and other energy retailers. We do this where required for our business operations, authorised by law or where you have provided consent. Some of these entities may be located overseas. Our privacy policy provides more information about the countries in which these entities are located. You can find this at xxxxxxxxxxxx.xxx.xx. Our privacy policy also contains more detailed information about how we usually collect, use and disclose your personal information, how you can ask for access to it or seek correction of it, how you can make a complaint and how we will deal with such a complaint. It is also important to note that we may disclose your personal information to a credit reporting body in certain circumstances. Our website (xxxxxxxxxxxx.xxx.xx) contains our “Credit Reporting Privacy Code Statement of Notifiable Matters”. This Statement contains important information on credit reporting, including the credit reporting bodies to which we are likely to disclose your credit-related personal information, your rights in relation to such information (such as rights to access and request corrections) and whether we are likely to disclose such information overseas. We can also provide you with a copy of that statement on request. If you provide us with personal information about another person (such as an additional account holder), please make sure that you tell that person about this privacy statement. Standard Retail Contract - February 2019 2020 | 1 How to contact us Write to Aurora Energy, GPO Box 191, Hobart TAS 7001, visit xxxxxxxxxxxx.xxx.xx or phone us on any of the following numbers: Residential 1300 132 003 Small Business 1300 132 045 Customer feedback 0000 000 000 Fax enquiries (00) 0000 0000 Interstate callers (00) 0000 0000 Electrical safety In a life threatening situation, call 000. If there is a power outage or you are worried about electrical safety you should contact your electricity distributor, TasNetworks on 132 004. National Relay Service If you are deaf or have a hearing impairment, contact us through the National Relay Service. TTY users phone 133 677, Speak and Listen users phone 0000 000 000 and ask to be connected to Aurora Energy on the numbers listed above. Large print version If you would like a large print version of this document, call us on 0000 000 000.

Privacy Collection Statement. At Aurora Energy Pty Ltd (Aurora Energy), we value your privacy. Aurora Energy collects, uses and discloses your personal information (including metering data and information which may be sensitive information) to provide products, services and information to our customers, for our business operations and to comply with the law. We may also use your personal information to contact you with information about new offers and services. If you do not wish to receive this information you can opt out of this service. If you choose not to provide your personal information to us, we may not be able to provide you with the services or information you require. We may disclose your personal information to our related bodies corporate, agents, contractors and service providers (such as mail houses, data processing analysts and debt collection agencies) and, where relevant, your energy Distributor and other energy retailers. We do this where required for our business operations, authorised by law or where you have provided consent. Some of these entities may be located overseas. Our privacy policy provides more information about the countries in which these entities are located. You can find this at xxxxxxxxxxxx.xxx.xx. Our privacy policy also contains more detailed information about how we usually collect, use and disclose your personal information, how you can ask for access to it or seek correction of it, how you can make a complaint and how we will deal with such a complaint. It is also important to note that we may disclose your personal information to a credit reporting body in certain circumstances. Our website (xxxxxxxxxxxx.xxx.xx) contains our “Credit Reporting Privacy Code Statement of Notifiable Matters”. This Statement contains important information on credit reporting, including the credit reporting bodies to which we are likely to disclose your credit-related personal information, your rights in relation to such information (such as rights to access and request corrections) and whether we are likely to disclose such information overseas. We can also provide you with a copy of that statement on request. If you provide us with personal information about another person (such as an additional account holder), please make sure that you tell that person about this privacy statement. Standard Retail Contract - February 2019 | 1 How to contact us Write to Aurora Energy, GPO Box 191, Hobart TAS 7001, visit xxxxxxxxxxxx.xxx.xx or phone us on any of the following numbers: Residential 1300 132 003 Small Business 1300 132 045 Customer feedback 0000 000 000 Fax enquiries (00) 0000 0000 Interstate callers (00) 0000 0000 Electrical safety In a life threatening situation, call 000. If there is a power outage or you are worried about electrical safety you should contact your electricity distributor, TasNetworks on 132 004. National Relay Service If you are deaf or have a hearing impairment, contact us through the National Relay Service. TTY users phone 133 677, Speak and Listen users phone 0000 000 000 and ask to be connected to Aurora Energy on the numbers listed above. Large print version If you would like a large print version of this document, call us on 0000 000 000.