Project Service Coordination Sample Clauses
Project Service Coordination. The following coordination procedures apply only to Basic Links ordered as a project (7 or more lines to a single end user MPOE on a single service request, or 7 or more lines to a single end user customer at multiple MPOE locations where cutover coordination is related): On each Link order in a Wire Center, CLEC will contact NEVADA and the Parties will agree on a cutover time at least two business days before that cutover time. The cutover time will be defined as a half (1/2) hour window (normally provisioned from 8 a.m. to 5 p.m. Monday through Friday), within which both the CLEC and NEVADA personnel will make telephone contact to begin the cutover activity. Coordination for Basic Links meeting the definition of a project (in this paragraph) will be provided by the Parties at no charge unless NEVADA incurs additional costs to accommodate CLEC’s request. Within the appointed half (1/2) hour cutover time, the CLEC person will call the LOC and when the LOC is reached in that interval such work will begin. If the CLEC person fails to call or is not ready within the appointed interval and if CLEC had not called to reschedule the work at least two hours prior to the start of the interval, CLEC and NEVADA will reschedule the work order on a mutually negotiated basis and CLEC will pay the Service Date Change charge as set forth in Attachment 8 of this Agreement to reschedule the appointment. If the LOC is not available or not ready when the CLEC person calls during the half (1/2) hour interval, NEVADA will not b▇▇▇ the Service Date Change charge for the Link or Links scheduled for that interval and will reschedule the installation on a mutually negotiated basis. The standard time expected from disconnection of service on a line to the connection of the Link to the CLEC collocation arrangement or transport is 5 minutes. Delays caused by the customer are the responsibility of CLEC.
Project Service Coordination. The following coordination procedures apply only to Basic Links ordered as a project (20 or more lines to a single end user MPOE on a single service request): On each Link order in a Wire Center, CLC will contact PACIFIC and the Parties will agree on a cutover time at least two business days before that cutover time. The cutover time will be defined as a two (2) hour window (normally provisioned from 8 a.m. to 5 p.m. Monday through Friday), within which both the CLC and PACIFIC personnel will make telephone contact to begin the cutover activity. Coordination for Basic Links meeting the definition of a project (in this paragraph) will be provided by the Parties at no charge. Within the appointed two (2) hour cutover time, the CLC person will call the ISC and when the ISC is reached in that interval such work will begin. If the CLC person fails to call or is not ready within the appointed interval and if CLC had not called to reschedule the work at least two hours prior to the start of the interval, CLC and PACIFIC will reschedule the work order and CLC will pay the nonrecurring charge for the Link or Links scheduled for the missed appointment. In addition, nonrecurring charges for the rescheduled appointment will apply. If the ISC is not available or not ready when the CLC person calls during the two (2) hour interval, CLC and PACIFIC will reschedule and PACIFIC will waive the nonrecurring charge for the Link or Links scheduled for that interval and the rescheduled installation. The standard time expected from disconnection of service on a line to the connection of the Link to the CLC collocation arrangement or transport is 15 minutes. Delays caused by the customer are the responsibility of CLC.
