Common use of Proof of Transfer Clause in Contracts

Proof of Transfer. Any documentation provided to you that indicates that an electronic fund transfer transaction was made shall be admissible as evidence of the transaction and shall constitute prima facie proof that the transaction occurred. In Case of Errors or Questions About Your ATM and POS Transactions Telephone or write to us promptly at the telephone number or address listed under “How to Contact Us” in Part IX of this Personal Deposit Account Agreement if you think your statement or transaction slip is wrong, or if you need more information about an ATM or POS transaction listed on the statement or transaction slip. We must hear from you no later than 60 calendar days after we sent you the first statement on which the problem or error appeared. • Tell us your name and account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount and date of the suspected error. If the report is made orally, we may require that you send the complaint or question in writing within 10 business days following the date you notified us. We will tell you the results of our investigation within 10 business days and will correct any error within 1 business day after a determination that an error occurred. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question following the date you notified us. If we decide to do this, we will provisionally credit your account within 10 business days following the date you notified us, for the amount you think is in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we might not provisionally credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 calendar days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within 3 business days after completing our investigation. If we determine that there was no error, we will send you a written explanation and debit the amount of the provisional credit. You may, at no cost, examine and inspect all documents that we used in our investigation. You may also, for a reasonable fee to cover our photocopying costs, ask for copies of the documents that we used in our investigation. If your question or error involves a transfer or payment to a third party, our investigation will generally be limited to a review of our own records. (These rights apply to transactions involving any deposit account. You have different rights concerning errors that only involve transactions directly to or from your overdraft line of credit.)

Appears in 4 contracts

Samples: Personal Deposit Account Agreement, Deposit Account Agreement, Deposit Account Agreement

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Proof of Transfer. Any documentation provided to you that indicates that an electronic fund transfer transaction was made shall be admissible as evidence of the transaction and shall constitute prima facie proof that the transaction occurred. In Case of Errors or Questions About Your ATM and POS Transactions Telephone or write to us promptly at the telephone number or address listed under “How to Contact Us” in Part IX at the end of this Personal Deposit Account Agreement promptly if you think your statement or transaction slip is wrong, or if you need more information about an ATM or POS transaction listed on the statement or transaction slip. We must hear from you no later than 60 calendar days after we sent you the first statement on which the problem or error appeared. • Tell us your name and account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount and date of the suspected error. If the report is made orally, we may will require that you send the complaint or question in writing within 10 business days following the date you notified us. We will tell you the results of our investigation within 10 business days and will correct any error within 1 business day after a determination that an error occurred. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question following the date you notified us. If we decide to do this, we will provisionally credit recredit your account within 10 business days following the date you notified us, for the amount you think is in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we might not provisionally credit recredit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 calendar days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within 3 business days after completing our investigation. If we determine that there was no error, we will send you a written explanation and debit the amount of the provisional credit. You may, at no cost, examine and inspect all documents that we used in our investigation. You may also, for a reasonable fee to cover our photocopying costs, ask for copies of the documents that we used in our investigation. If your question or error involves a transfer or payment to a third party, our investigation will be generally be limited to a review of our own records. (These rights apply to transactions involving any deposit account. You have different rights concerning errors that only involve transactions directly to or from your overdraft line of credit.)

Appears in 2 contracts

Samples: Personal Deposit Account Agreement, Personal Deposit Account Agreement

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Proof of Transfer. Any documentation provided to you that indicates that an electronic fund transfer transaction was made shall be admissible as evidence of the transaction and shall constitute prima facie proof that the transaction occurred. In Case of Errors or Questions About about Your ATM and POS Transactions Telephone or write to us promptly at the telephone number or address listed under “How to Contact Us” in Part IX of this Personal Deposit Account Agreement if you think your statement or transaction slip is wrong, or if you need more information about an ATM or POS transaction listed on the statement or transaction slip. We must hear from you no later than 60 calendar days after we sent you the first statement on which the problem or error appeared. • Tell us your name name, member number and account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount and date of the suspected error. If the report is made orally, we may require that you send the complaint or question in writing within 10 business days following the date you notified us. We will tell you the results of our investigation within 10 business days and will correct any error within 1 business day after a determination that an error occurred. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question following the date you notified us. If we decide to do this, we will provisionally credit your account within 10 business days following the date you notified us, for the amount you think is in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we might not provisionally credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 calendar days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within 3 business days after completing our investigation. If we determine that there was no error, we will send you a written explanation and debit the amount of the provisional credit. You may, at no cost, examine and inspect all documents that we used in our investigation. You may also, for a reasonable fee to cover our photocopying costs, ask for copies of the documents that we used in our investigation. If your question or error involves a transfer or payment to a third party, our investigation will generally be limited to a review of our own records. (These rights apply to transactions involving any deposit account. You have different rights concerning errors that only involve transactions directly to or from your overdraft line of credit.)

Appears in 1 contract

Samples: www.hfcu.org

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