Protected Service. The following credit allowances apply to Service Outages involving On-Net Protected Service: Service Outage Length Credit Per Circuit 15 minutes or less None 15 to 60 minutes 10% of the MRC 61 to 119 minutes 25% of MRC 120 to 179 minutes 50% of MRC 180 to 239 minutes 75% of MRC 240 minutes or greater 100%
Appears in 3 contracts
Samples: Terms and Conditions With Service Level Agreement, Standard Terms and Conditions With Service Level Agreement, Standard Terms and Conditions With Service Level Agreement
Protected Service. The following credit allowances apply to Service Outages involving On-Net Protected Service: Service Outage Length Credit Per Circuit 15 minutes or less None 15 to 60 minutes 10% of the MRC 61 to 119 minutes 25% of MRC 120 to 179 minutes 50% of MRC 180 to 239 minutes 75% of MRC 240 minutes or greater 100%% EXHIBIT B
Appears in 1 contract
Samples: Service Level Agreement
Protected Service. The following credit allowances apply to Service Outages involving On-Net Protected Service: Service Outage Length Credit Per Circuit 15 30 minutes or less None 15 31 to 60 minutes 105% of the MRC 61 to 119 minutes 25or greater an additional 5% of the MRC 120 to 179 minutes for each 60 minute increment, not toexceed 50% of the MRC 180 to 239 minutes 75% of MRC 240 minutes or greater 100%for any single Service Outage.
Appears in 1 contract
Samples: www.verizon.com
