Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our standard support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased, and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00
Appears in 3 contracts
Samples: Master Subscription Agreement, User Agreement, Master Subscription Agreement
Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our standard support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased, and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00We
Appears in 2 contracts
Samples: Master Subscription Agreement, Master Subscription Agreement
Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our applicable DealerTeam standard support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased, and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00planned
Appears in 1 contract
Samples: Master Subscription Agreement
Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our applicable EPHESOFT standard support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased, and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours advance electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00as
Appears in 1 contract
Samples: Master Subscription Agreement
Provision of Purchased Services. Subject to the terms of this Agreement, We will (a) make the Services Services, Content and Content Software available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our standard support for the Purchased Services to You at no additional charge, and/or upgraded support if purchased, and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00.
Appears in 1 contract
Samples: Master Subscription Agreement
Provision of Purchased Services. We will (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Forms, (b) provide Our standard support for the Purchased Services to You at no additional chargecharge (Monday β Friday, and/or upgraded support if purchased, from 8:30am to 4:30pm) and (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00commercially
Appears in 1 contract
Samples: Lat Compendium Terms and Conditions
Provision of Purchased Services. We Subject to this Agreement including any applicable Order Form, we will do the following: (a) make the Services and Content available to You pursuant to this Agreement and the applicable Order Formsprovide you with standard support, (b) provide Our standard support for the Purchased Services to You at no additional charge, and/or or upgraded support if purchased, and (cb) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, week except for: (i) planned downtime (of which We shall give at least 8 hours electronic notice and which We shall schedule to the extent practicable during the weekend hours between 6:00scheduled
Appears in 1 contract
Samples: Terms of Service