Provision of Purchased Services. Xxxxxx will (a) make the Services and Content available to Customer pursuant to this Agreement, and the applicable Order Forms and Documentation, (b) provide applicable Xxxxxx standard support for the Purchased Services to Customer at no additional charge, and/or upgraded support if purchased, (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which Xxxxxx shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond Xxxxxx’x reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Xxxxxx employees), Internet service provider failure or delay, Non-Xxxxxx Application, or denial of service attack, and (d) provide the Services in accordance with laws and government regulations applicable to Xxxxxx’x provision of its Services to its customers generally (i.e., without regard for Customer’s particular use of the Services), and subject to Customer’s use of the Services in accordance with this Agreement, the Documentation and the applicable Order Form.
Appears in 3 contracts
Samples: Master Subscription Agreement, Master Services Agreement, Master Subscription Agreement
Provision of Purchased Services. Xxxxxx Copado will (a) make the Services and Content available to Customer pursuant to this Agreement, and the applicable Order Forms and Documentation, (b) provide applicable Xxxxxx Copado standard support for the Purchased Services to Customer at no additional charge, and/or upgraded support if purchased, (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which Xxxxxx Copado shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond Xxxxxx’x reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Xxxxxx Copado employees), Internet service provider failure or delay, Non-Xxxxxx Copado Application, or denial of service attack, and (d) provide the Services in accordance with laws and government regulations applicable to Xxxxxx’x provision of its Services to its customers generally (i.e., without regard for Customer’s particular use of the Services), and subject to Customer’s use of the Services in accordance with this Agreement, the Documentation and the applicable Order Form.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Provision of Purchased Services. Xxxxxx CHEVIN will (a) make the Services and Content available to Customer pursuant to this Agreement, and the applicable Order Forms and Documentation, (b) provide applicable Xxxxxx CHEVIN standard support for the Purchased Services to Customer at no additional charge, and/or upgraded support if purchased, (c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which Xxxxxx CHEVIN shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond Xxxxxx’x CHEVIN’s reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Xxxxxx CHEVIN employees), Internet service provider failure or delay, Non-Xxxxxx CHEVIN Application, or denial of service attack, and (d) provide the Services in accordance with laws and government regulations applicable to Xxxxxx’x CHEVIN’s provision of its Services to its customers generally (i.e., without regard for Customer’s particular use of the Services), and subject to Customer’s use of the Services in accordance with this Agreement, the Documentation and the applicable Order Form.
Appears in 1 contract
Samples: Master Subscription Agreement
Provision of Purchased Services. Xxxxxx will Netreo will
(a) make the Services and Content available to Customer pursuant to this Agreement, and the applicable Order Forms and Documentation, Forms,
(b) provide applicable Xxxxxx Netreo standard support for the Purchased Services to Customer at no additional charge, and/or upgraded support if purchased, ,
(c) use commercially reasonable efforts to make the online Purchased Services available 24 hours a day, 7 days a week, except for: :
(i) planned downtime (of which Xxxxxx Netreo shall give advance electronic notice), and and
(ii) any unavailability caused by circumstances beyond Xxxxxx’x Netreo’s reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving Xxxxxx Netreo employees), Internet service provider failure or delay, Non-Xxxxxx Netreo Application, or denial of service attack, and and
(d) provide the Services in accordance with laws and government regulations applicable to Xxxxxx’x Netreo’s provision of its Services to its customers generally (i.e., without regard for Customer’s particular use of the Services), and subject to Customer’s use of the Services in accordance with this Agreement, the Documentation and the applicable Order Form.
Appears in 1 contract
Samples: Master Subscription Agreement