Common use of Provision of suggestion/complaint book Clause in Contracts

Provision of suggestion/complaint book. The Licensee shall keep a suggestion/complaint book at a conspicuous place where the passengers can register their suggestions/complains without any difficulty. This suggestion book shall be serially numbered and pre-authenticated by the Railway.

Provision of suggestion/complaint book. The Licensee shall keep a suggestion/complaint book at a conspicuous place where the passengers can register their suggestions/complains complaints without any difficulty. This suggestion suggestion/complaint book shall be serially numbered and pre-authenticated by the Railway.