Common use of PURCHASES FROM RETAILERS Clause in Contracts

PURCHASES FROM RETAILERS. 13.1 We are not responsible for the safety, legality, quality or any other aspect of the goods and services purchased with the Card. 13.2 If a merchant grants a refund for any reason (for example if You return the goods as defective), it may take several days for us to receive notification of the refund and the money itself. The refund may not be visible on Your card until 5 – 10 days after the refund has been duly processed. 13.3 You may request the refund of a transaction that You have authorised under the following conditions: 13.3.1 Your authorisation does not exactly match the amount You agreed to in the transaction, and 13.3.2 The amount of the transaction has exceeded the amount You could reasonably have expected (taking into account Your previous spending patterns on the card, the Agreement and the circumstances of this case). Such a refund must be requested from Our Customer Service Department within 8 weeks of the amount being deducted from the card. Any refund or justification by Us for refusing a refund will be made within 14 business days of receipt of Your refund request. Any refund must correspond to the amount of the transaction. Such refunds are not subject to any fees.

PURCHASES FROM RETAILERS. 13.1 We are not responsible for the safety, legality, quality or any other aspect of the goods and services purchased with the Card. 13.2 If a merchant grants a refund for any reason (for example if You return the goods as defective), it may take several days for us to receive notification of the refund and the money itself. The refund may not be visible on Your card until 5 – 10 days after IDT has issued the refund has been duly processedrefund. 13.3 You may request the refund of a transaction that You have authorised under the following conditions: 13.3.1 Your authorisation does not exactly match the amount You agreed to in the transaction, and 13.3.2 The amount of the transaction has exceeded the amount You could reasonably have expected (taking into account Your previous spending patterns on the card, the Agreement and the circumstances of this case). Such a refund must be requested from Our Customer Service Department within 8 weeks of the amount being deducted from the card. Any refund or justification by Us for refusing a refund will be made within 14 business days of receipt of Your refund request. Any refund must correspond to the amount of the transaction. Such refunds are not subject to any fees.