Recommended Solution Provided Clause Samples

Recommended Solution Provided. The approved requirements from Phase 2 will be analyzed by Liberty or Customer as the case may be. • Liberty will provide a detailed, recommended solution. This solution will involve participation from the Service Center as well as Customer input. • The solution will be provided in writing. • This solution will provide the cost adjusted pursuant to Exhibit 3.4 and time frame, resource requirements for testing and training, and any technological constraints or negative impacts. • Customer will approve the solution or request changes to the original request. • Customer and Liberty will both provide written approval for the solution. Phase 4: Estimate Provided. Liberty will provide a written estimate for the Additional Services requested. • Based on the approved recommended solution, a detailed cost estimate will be prepared by Liberty. • This estimate will include all resources necessary to successfully implement the requirements defined in Phase 2. • If the Additional Service Request modification is made consistently across the majority of Liberty clients and platforms, the estimate will be pro-rated based on the current Active Contracts as a percentage of total contracts being serviced on all Liberty platforms. • This estimate will be delivered by Liberty and all impacts will be discussed at this time. • Scope changes at this point will begin the process again, at Phase 1. • Customer and Liberty will both provide written authorization for the estimate. • Approval of this phase is authorization to proceed with the prioritization and development of the request. • The parties shall use commercially reasonable efforts to resolve any Additional Services Request within 20 Business Days of the date made; however, if they are unable to reach agreement, the following provisions shall apply: (a) if an Additional Services Request originated by Liberty would in the Customer’s reasonable opinion have an adverse impact on the Services or the fees payable by Customer, the Customer shall be entitled to refuse that Additional Services Request; (b) if Liberty can demonstrate to the Customer’s reasonable satisfaction that an Additional Services Request originated by the Customer would require any consequential changes as set out in Section 3.4 above, the Customer shall be entitled to require Liberty to comply with that Additional Services Request subject to the Customer agreeing to such consequential changes; and (c) if Liberty fails to demonstrate to Customer’s reasonable s...