Common use of Record Research and Inquiries Clause in Contracts

Record Research and Inquiries. At your request, we will provide you with information pertaining to your account(s) with us that is not set forth on your regular statement or is of an historical nature. We will provide the requested information, (if it is in our possession) as soon as it can reasonably be compiled by our regular employees. We will not be responsible, however, for providing you with information that is not within our possession and we will not be responsible for any delays in providing any information to you when such delays are caused by circumstances beyond our control. Requests for information are generally processed by us in the order in which they are received, but certain court-ordered documentation productions or certain requests for information by regulatory agencies may take priority. A service fee may be debited to your account for all information provided that requires research by us, and a service fee also may be charged for copies of documents. All inquiries related to record research should be directed to the Customer Service Center at (800) 860-4UMB (4862) or to a Personal Banking Representative.

Record Research and Inquiries. At your request, we will provide you with information pertaining to your account(s) accounts with us that is not set forth on your regular statement or is of an historical nature. We will provide the requested information, (if it is in our possession) , as soon as it can reasonably be compiled by our regular employees. We will not be responsible, however, for providing you with information that is not within our possession and we will not be responsible for any delays in providing any information to you when such delays are caused by circumstances beyond our control. Requests for information are generally processed by us in the order in which they are received, but certain court-ordered documentation productions or certain requests for information by regulatory agencies may take priority. A service fee charge may be debited assessed to your account for all information provided that requires research by us, and a service fee charge also may be charged assessed for copies of documents. All inquiries related to record research should be directed to the Customer Service Center at (800) 860-4UMB (4862) or to a Personal Banking Representative.