RECORDING OF TELEPHONE CALLS AND ELECTRONIC COMMUNICATIONS. The Client acknowledges that the Company may record telephone conversations and keep electronic communications in its records, with regards to communications between the Client and the Company’s employees or representatives without use of a warning tone to ensure that the material terms of the Transaction, and any other material information relating to the Transaction is promptly and accurately recorded. Such records will be the Company’s sole property and accepted by the Client as evidence of the Orders or instructions given. We draw to your attention that the Company's systems enable the company to monitor telephone, email, voicemail, internet and other communications. In order to carry out our legal obligations and for other business reasons and customer service and security reasons, the Company may monitor use of systems. Such monitoring is only carried out to the extent permitted or as required by law and as necessary and justifiable for business purposes. These communications shall also include those that are intended to result in transactions concluded when dealing on own account or in the provision of client order services that relate to the reception, transmission and execution of client orders, even if those conversations or communications do not result in the conclusion of such transactions or in the provision of client order services. Upon the Client’s request, records of telephone and electronic communications that relate to the reception, transmission and execution of client orders can be made available to them and such records shall be kept for a period of five years and, where requested by CySEC for a period of up to seven years. This right extends to internal conversations and communications between employees and contractors of the Company which relate to the client’s order.
Appears in 4 contracts
Samples: User Agreement, User Agreement, User Agreement
RECORDING OF TELEPHONE CALLS AND ELECTRONIC COMMUNICATIONS. The Client acknowledges that the Company may record telephone conversations and keep electronic communications in its records, with regards to communications between the Client and the Company’s employees or representatives without use of a warning tone to ensure that the material terms of the Transaction, and any other material information relating to the Transaction is promptly and accurately recorded. Such records will be the Company’s sole property and accepted by the Client as evidence of the Orders or instructions given. We draw to your attention that the Company's systems enable the company to monitor telephone, email, voicemail, internet and other communications. In order to carry out our legal obligations and for other business reasons and customer service and security reasons, the Company may monitor the use of systems. Such monitoring is only carried out to the extent permitted or as required by law and as necessary and justifiable for business purposes. These communications shall also include those that are intended to result in transactions concluded when dealing on own account or in the provision of client order services that relate to the reception, transmission and execution of client orders, even if those conversations or communications do not result in the conclusion of such transactions or in the provision of client order services. Upon the Client’s request, records of telephone and electronic communications that relate to the reception, transmission and execution of client orders can be made available to them and such records shall be kept for a period of five years and, where requested by CySEC for a period of up to seven years. This right extends to internal conversations and communications between employees and contractors of the Company which relate to the client’s order.
Appears in 1 contract
Samples: User Agreement