Recovery of Over Dues. When there is a delay in repayments, the customers would be contacted for repayments of overdue and Aptus follows the general collection principles when interacting with overdue customers: • APTUS’s representatives will contact customers between 08:00 hrs and 19:00 hrs, unless the special circumstances of the customer’s business or occupation require otherwise. • All assistance will be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner. • Aptus would be sensitive to occasions such as bereavement in the family or such other calamitous occasions when making visits to collect dues.
Appears in 3 contracts
Samples: Loan Agreement, Loan Agreement, Loan Agreement
Recovery of Over Dues. When there is a delay in repayments, the customers would be contacted for repayments of overdue and Aptus follows the general collection principles when interacting with overdue customers: • APTUS’s representatives will contact customers between 08:00 hrs and 19:00 hrs, unless the special circumstances of the customer’s business or occupation require otherwise. • All assistance will be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner. • Aptus would be sensitive to occasions such as bereavement in the family or such other calamitous occasions when making visits to collect dues.
Appears in 1 contract
Samples: Loan Agreement