Common use of Recovery of Over Dues Clause in Contracts

Recovery of Over Dues. When there is a delay in repayments, the customers would be contacted for repayments of overdue and Aptus follows the general collection principles when interacting with overdue customers: • Customers are encouraged to visit Aptus branches and make the repayment when the regular EMI is missed /bounced. • Aptus collections are handled by its own staff. No agency is appointed to do the collections. For all collections by cash, immediate cash receipts would be issued • Identity and authority to represent APTUS will be made known to the customer at the first instance. • Customer’s privacy will be respected. • Interaction with the customer will be in a civil manner. • APTUS’s representatives will contact customers between 08:00 hrs and 19:00 hrs, unless the special circumstances of the customer’s business or occupation require otherwise. • All assistance will be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner. • Aptus would be sensitive to occasions such as bereavement in the family or such other calamitous occasions when making visits to collect dues.

Recovery of Over Dues. When there is a delay in repayments, the customers would be contacted for repayments of overdue and Aptus follows the general collection principles when interacting with overdue customers: •  Customers are encouraged to visit Aptus branches and make the repayment when the regular EMI is missed /bounced. •  Aptus collections are handled by its own staff. No agency is appointed to do the collections. For all collections by cash, immediate cash receipts would be issued •  Identity and authority to represent APTUS will be made known to the customer at the first instance. •  Customer’s privacy will be respected. •  Interaction with the customer will be in a civil manner. •  APTUS’s representatives will contact customers between 08:00 hrs and 19:00 hrs, unless the special circumstances of the customer’s business or occupation require otherwise. •  All assistance will be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner. •  Aptus would be sensitive to occasions such as bereavement in the family or such other calamitous occasions when making visits to collect dues.

Recovery of Over Dues. When there is a delay in repayments, the customers would be contacted for repayments of overdue and Aptus follows the general collection principles when interacting with overdue customers: • Customers are encouraged to visit Aptus branches and make the repayment in Cash when the regular EMI is missed /bounced. • Aptus collections are handled by its own staff. No agency is appointed to do the collections. For all collections by cash, immediate cash receipts would be issued • Identity and authority to represent APTUS will be made known to the customer at the first instance. • Customer’s privacy will be respected. • Interaction with the customer will be in a civil manner. • APTUS’s representatives will contact customers between 08:00 hrs and 19:00 hrs, unless the special circumstances of the customer’s business or occupation require otherwise. • All assistance will be given to resolve disputes or differences regarding dues in a mutually acceptable and in an orderly manner. • Aptus would be sensitive to occasions such as bereavement in the family or such other calamitous occasions when making visits to collect dues.