Referral to Chief Executive Officer. If the Customer is not satisfied with a solution offered or action taken on a complaint, the Customer may seek referral to the Rottnest Island Authority's Chief Executive Officer, who shall investigate the complaint, assess the appropriateness of the Rottnest Island Authority's response and either confirm or amend the Rottnest Island Authority's proposed solution or action.
Appears in 4 contracts
Samples: Standard Form Contract for the Supply of Electricity, Standard Form Contract for the Supply of Electricity, Supply of Electricity Agreement
Referral to Chief Executive Officer. β If the Customer is not satisfied with a solution offered or action taken on a complaint, the Customer may seek referral to the Rottnest Island Authority's Chief Executive Officer, who shall investigate the complaint, assess the appropriateness of the Rottnest Island Authority's response and either confirm or amend the Rottnest Island Authority's proposed solution or action.
Appears in 1 contract
Samples: Supply of Electricity Contract
