Common use of REFUND / CANCELLATION POLICY Clause in Contracts

REFUND / CANCELLATION POLICY. Material and cancellation charges may apply based on IQMH’s commitments relating to the ordering schedule, handling, and survey administration of the Survey Materials. If the Customer wishes to cancel any order, the Customer must provide IQMH with three (3) months written notice prior to the scheduled Survey Material ship date, to be eligible for a partial credit for the applicable survey. The amount of partial credit will be determined by IQMH in its sole discretion, based on the material procurement arrangements related to the survey(s) in question and the number of shipments remaining in the then current program year. The credited amount would be net of any applicable material and/or cancellation charges. Credits will be applied to the following year's order. If no order is being placed for the next year, a refund cheque will be issued upon request at the end of the then current program year. For clarity, IQMH will not be obligated to issue any credit for any cancellation notice received by IQMH after such three (3) month period.