Refund of Payments. (except cheques) and cancelling a payment Unless there is a mistake or missing information in your instruction details, we will refund in full - except cheques- if we did not make the payment correctly. However after a payment was made you have 13 months to inform us whether a payment is unauthorised or incorrect. Once we put your payment instruction into process you can not cancel a payment since the funds may have already been credited to the beneficiary’s account however we will try our best to recall the funds. There may be extra charges involved in this process and we can not guarantee a refund.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Refund of Payments. (except cheques) and cancelling a payment Unless there is a mistake or missing information in your instruction details, we will refund in full - except cheques- if we did not make the payment correctly. However after a payment was made you have 13 months to inform us whether a payment is unauthorised unauthorized or incorrect. Once we put your payment instruction into process you can not cancel a payment since the funds may have already been credited to the beneficiary’s account however we will try our best to recall the funds. There may be extra charges involved in this process and we can not guarantee a refund.
Appears in 2 contracts
Samples: www.ziraatbank.co.uk, ziraat.co.uk