Refund Prepaid Fees. If Developer fails to meet Section 3.6.1 (Meet or Exceed Service Levels) for three Billing Periods in a row, and Customer ends this agreement at the end of those Billing Periods, citing poor support responsiveness, Xxxxxxxxx agrees to refund any Prepaid Fees.
Appears in 2 contracts
Samples: commonform.org, commonform.org
Refund Prepaid Fees. If Developer fails to meet Section 3.6.1 3(f)(i) (Meet or Exceed Service Levels) for three Billing Periods in a row, and Customer ends this agreement at the end of those Billing Periods, citing poor support responsiveness, Xxxxxxxxx agrees to refund any Prepaid Fees.
Appears in 2 contracts
Samples: commonform.org, commonform.org