Remote Customer Support Sample Clauses

The Remote Customer Support clause establishes the terms under which customer support services are provided remotely, rather than in person. Typically, this clause outlines the methods of communication available, such as phone, email, or online chat, and may specify hours of operation or response time expectations. Its core practical function is to clarify the expectations and procedures for obtaining support without requiring physical presence, ensuring both parties understand how assistance will be delivered and reducing ambiguity regarding service accessibility.
Remote Customer Support. As part of the Services, WOW! will provide a telephone number and email address for inquiries and remote problem support for service disruption. WOW! shall provide support directly to Customer and to Customer employees. The scope of remote support services shall be as determined by WOW! in its sole discretion from time to time. The support provided is for your use of the Services by means of the WOW! Equipment installed by or on behalf of WOW! and the software, if any, only.
Remote Customer Support. As part of the Services, FIRE DOG will provide a telephone number and email address for inquiries and remote problem support for service disruption. FIRE DOG shall provide support directly to Customer and to Customer employees. The scope of remote support services shall be as determined by FIRE DOG in its sole discretion from time to time. The support provided is for your use of the Services by means of the FIRE DOG Equipment installed by or on behalf of FIRE DOG and the software, if any, only.