Repair Service. Commencing on the Effective Date and subject to the repair limitation below, Philips or Philips’ subcontractors will provide repair Services for Covered System. Philips will provide all replacement parts, which may be refurbished, and labor necessary to repair Covered System, unless excluded in Section 3 herein. All components used are subject to Philips’ inspection and quality control procedures and shall be warranted to the same extent that a non- refurbished component is warranted. Parts removed for replacement become the property of Philips and Philips will remove parts from the Covered System Site (“Exchange Basis”). Philips may increase its contract prices if the Covered System is upgraded or reconfigured.
Repair Service. (i) If your Covered Equipment needs repair, PBI may provide repair by remote access, diagnostics and service and/or by on-site repair service.
(ii) Repair service is provided only for damage resulting from normal wear and tear. Repair service may include the use of new, reconditioned, or remanufactured parts and assemblies.
(iii) PBI will provide parts or assemblies for discontinued equipment (or equipment not marketed as new) only if available.
(iv) If PBI deems it necessary, PBI will dispatch a service technician to arrive at your location for on- site service. You will not incur hourly charges unless service is performed outside Normal Working Hours, which will be done only with your consent.
Repair Service. As part of the FM Repair Service, Hilti will repair (or at Hilti’s discretion replace) FM Tools including pick-up and delivery of the repaired FM Tool. Repair includes necessary exchange of spare parts, batteries and chargers. FM Repair Service also includes the exchange of the following wear and tear parts listed on xxx.xxxxx.xx.xx. Customer may request pick-up of FM Tools for repair by Hilti by placing a repair order (e.g. via Hilti Website or with the Hilti Customer Service). Pick-up and delivery details will be agreed between the parties. • Where a FM Tool is damaged by being accidentally dropped or falling, Hilti will perform a repair in accordance with this clause 4.1, except that Hilti reserves the right to decline a repair in case the damage was caused by intent or gross negligence which is considered Misuse in the sense of clause 9. Hilti may exclude some FM Tools from drop or fall cover, a detailed list of which is available on xxx.xxxxx.xx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. • FM Repair Service excludes inserts, consumables and certain other items, a detailed list of such excluded other items is available on xxx.xxxxx.xx.xx. This list of excluded items may be adjusted by Hilti from time to time. For newly added FM Tools, the list of excluded items published at the time the respective Tool Contract is concluded, is applicable. Customer has to carry the repair or replacement costs for these excluded items. The FM Repair Service excludes the repair or replacement of FM Tools damaged due to Misuse as defined in clause 9, and Customer has to carry the repair or replacement costs for such damaged FM Tools. • FM Tool repairs may only be performed by Hilti or third parties authorized by Hilti.
Repair Service. If the System is under warranty, and we need to take the System back, PBI will be responsible for all transportation costs. We will provide parts or assemblies for discontinued equipment (or equipment not marketed as new) only if available. Lubricants and other materials needed to service the System, except Consumable Supplies and replacement printheads, are provided without additional charge. Not included as normal wear is coverage for repairs made necessary due to any DI2000 Excluded Circumstance (defined below). If off site service is not successful, then a customer service representative will be sent to your location.
Repair Service. If PBI determines that repair service is necessary, it will provide such repair via on-site or remote service. If the equipment is Covered Equipment under warranty, and PBI needs to take the Equipment back to its facility, PBI will be responsible for all transportation costs. Repair service for normal wear and tear of Covered Equipment (excluding software) may include the use of new (or equivalent to new) parts and assemblies. Lubricants and other materials needed to service Covered Equipment, except consumable supplies, are provided without additional charge. Parts or assemblies for discontinued Covered Equipment (and Covered Equipment not marketed as new) will be provided only if available. Not included as normal wear is coverage for repairs made necessary due to Client negligence, misuse, external forces, loss of electrical power, power fluctuation, non-PBI service or the use of supplies not meeting PBI’s specifications. If off site service is not successful, then a PBI service representative will be sent to Client’s location. No hourly charges will be incurred for on-site or off site service on Covered Equipment unless such service is performed outside Normal Working Hours. If Client qualifies it may have additional remedies available under the Client Satisfaction Guarantee as may be established by PBI from time to time.
Repair Service. (a) BreconRidge commits to providing full warranty repair services (as required by Section 6.4) and out-of-warranty repair services until manufacturing discontinuance (“MD”) by Customer of the applicable Product which services shall be performed at the factory where the Product was manufactured by BreconRidge or location with equivalent capability. BreconRidge shall provide out-of-warranty repair services in accordance with Schedule 6.7 or the applicable Statement of Work. Upon Customer’s request, BreconRidge will establish one or more local regional repair service centers.
(b) During the term of this Agreement, BreconRidge will endeavour to assist Mitel in providing repair capabilities for Products for a period of not less than seven (7) years after Product MD. BreconRidge’s ability to provide such assistance post-MD will be subject to several business factors, including, without limitation, availability of Materials, continued support by Customer of required test equipment. This assistance will consist of one or more of the following actions in order of priority depending on the economic viability of each scenario:
(i) Full repair services will be available at Product manufacturing facility after product MD. This service will be offered if BreconRidge is manufacturing the next release of the product and a high level of component and/or process commonality is present in the newly released Product reasonably sufficient to permit repair services on the MD Product to continue;
(ii) BreconRidge Supplied Materials will be made available to purchase on an ongoing basis by Customer or another contract manufacturer performing repair services on the MD Product. This would be offered as long as: (a) the BreconRidge Supplied Materials sub-assembly or component level item is a viable product independent of the M D Product demand, or (b) a new BreconRidge Supplied Materials sub-assembly or component is available that has a high level of commonality with the BreconRidge Supplied Materials sub-assembly or component utilized in the MD Product; or
(iii) BreconRidge will notify Customer six (6) months prior to the arrangements described in paragraphs (i) and (ii) above becoming unavailable and Customer will have the right place a purchase order for a Last Time Buy within sixty (60) days after receipt of such notice. Deliveries against this purchase may be scheduled by Customer over a twelve (12) month period from issuance of the purchase order.
Repair Service. (a) Flextronics commits to providing full warranty repair services (as required by Section 6.4) and out-of-warranty repair services until manufacturing discontinuance (“MD”) by Customer of the applicable Product which services shall normally be performed at the factory where the Product was manufactured by Flextronics. Flextronics shall provide out-of-warranty repair services in accordance with Schedule 6.8 or the applicable Statement of Work. Upon Customer’s request, Flextronics will establish one or more local regional repair service facilities for the Products provided that it is economically viable for Flextronics to do so.
(b) During the term of this Agreement, Flextronics will assist Mitel in providing repair capabilities for Products for a period of not less than * after Product MD. This assistance will consist of one or more of the following actions in order of priority depending on the economic viability of each scenario:
(i) Full repair services continue to be available at Product manufacturing facility after product MD. This service will be offered if Flextronics is manufacturing the next release of the product and a high level of component and/or process commonality is present in the newly released Product reasonably sufficient to permit repair services on the MD Product to continue;
(ii) Flextronics Supplied Materials are made available to purchase on an ongoing basis by Customer or another contract manufacturer performing repair services on the MD Product. This would be offered as long as: (a) the Flextronics Supplied Materials sub-assembly or component level item is a viable product independent of the M D Product demand, or (b) a new Flextronics Supplied Materials sub-assembly or component is available that has a high level of commonality with the Flextronics Supplied Materials sub-assembly or component utilized in the MD Product; or
(iii) Flextronics will notify Customer six (6) months prior to the arrangements described in paragraphs (i) and (ii) above becoming unavailable and Customer will have the right place a purchase order for a Last Time Buy within sixty (60) days after receipt of such notice. Deliveries against this purchase may be scheduled by Customer over a twelve (12) month period from issuance of the purchase order.
Repair Service. AM may support customers with repair services to other Authorized Maintenance Organizations (AMO), the component subjected to repair service shall be supplied by AM with AMO’s Certificate of Airworthiness and is not subject to any specific guarantee for quality if the component is provided without any such guarantee to AM by the AMO. If a specific guarantee for quality has been given to AM, AM shall transfer such specific guarantee for quality to customer if possible.
Repair Service. If we determine that repair service is necessary, we may provide repair by remote access, diagnostics and coordinated remote service, or by on-site repair service. If the System is under warranty, and we need to take the System back to its facility, PBC will be responsible for all transportation costs. Repair service is provided only for damage resulting from normal wear and tear. Repair service may include the use of new, reconditioned, or remanufactured parts and assemblies. We will provide parts or assemblies for discontinued Equipment (or Equipment not marketed as new) only if available. Lubricants and other materials needed to service the Equipment, except consumable supplies, are provided without additional charge. Not included as normal wear is coverage for repairs made necessary due to Excluded Circumstances. If off site service is not successful, then a customer service representative will be sent to your location. No hourly charges will be incurred for on site or off site service unless such service is performed outside Normal Working Hours.
Repair Service. Repair service includes labor required to perform repairs on the equipment. Repair service does not include labor or material to replace the entire Equipment due to obsolescence or unavailability of parts necessary for the operation of the Equipment.
