Reporting Obligation. Only in case AudioCodes does not have access to the number of users or other measurement units for billing purposes, Customer must submit a monthly report detailing the number of users provisioned onto the Managed Services segmented by reseller (if applicable) and subsequent users. This report should be submitted to AudioCodes within five (5) business days from the end of each month. An authorized representative of the Customer (as defined and documented in the Customer’s CID) must certify that the monthly users report is accurate and complete. AudioCodes will provide the Customer with details with regards to the format of the reports and the procedure for their submission. Upon receipt of such usage report and agreement of the Parties on the actual final number of users, AudioCodes will be authorized to request from the Customer or the authorized distributor/reseller, to issue a purchase order with regards to the monthly users report and Customer shall be obliged to issue such purchase order, directly or through the distributor/reseller. In case such purchase order is not issued, AudioCodes or its authorized distributor/reseller is authorized to invoice based on this Agreement.
Appears in 4 contracts
Samples: Managed Services Agreement, Managed Services Agreement, Managed Services Agreement
