Common use of Reports to Clause in Contracts

Reports to. Manager – Care, Advocacy, Recovery, Treatment Services Coordinates: Counselling Staff Internal Liaisons: Team Leaders, Managers, Nexus team members External Liaisons: Other Counselling providers, GP’s, Primary Health Networks ACCOUNTABILITY AND EXTENT OF AUTHORITY Sign off time sheets; Sign off all leave forms, additional hours form, Time in Lieu forms; Keep Manager updated on projected leave absences, for review if required; Undertake monthly performance appraisal through administrative Supervision discussions, with each staff member Conduct 1, 3- and 5-month probation reviews for new staff Active assistance with orientation / induction of new staff. JUDGEMENT AND DECISION MAKING Partner with HR and Manager on issues arising, e.g. conflict, conduct, and performance issues for Team Leader and Manager to then deal with. Use Trak data to direct and inform service delivery in consultation with Manager. Support best practice service delivery within a counselling framework. Provide day to day support to team members with respect to client interactions. / outcomes SPECIALIST SKILLS AND KNOWLEDGE Experience in the public health or community health sectors. Experienced in managing diverse small teams. MANAGEMENT SKILLS Effective time management skills, including managing competing priorities. Capacity and ability to work collaboratively to find effective solutions. Experienced in managing small teams. Behavioural management skills INTERPERSONAL SKILLS High degree of emotional intelligence. Capacity to maintain consistent leadership across a small team. Ability to capacity build within a team environment QUALIFICATIONS AND EXPERIENCE Tertiary qualifications and several years of clinical experience in Psychology/Social Work or similar. Has advanced knowledge and skills with responsibility for complex clinical cases ORGANISATIONAL VALUES Nexus staff work with each other according to the Values listed below and the behaviours these values require when carrying out business: These values are: • Innovation We will lead by example using evidence and embracing new ideas • Integrity We will act ethically and professionally. • Diversity We will seek variety and difference. • Empowerment We will enable people to live well • Accountability We will be responsible for our behaviours, actions and outcomes • Respect We will value the rights of others OCCUPATIONAL HEALTH AND SAFETY All staff are required to: • comply with safety instructions in their work environment and to familiarise themselves with OH&S procedures. • take reasonable care of their own health and safety as well as that of other people who may be affected by their conduct in the workplace. • seek guidance about new or modified work procedures. • ensure that any hazardous conditions are eliminated or minimised and that near-misses and injuries are reported immediately to the supervisor. • strictly comply with the Nexus Healthy Work Environment policy including smoke-free office premises and grounds, company motor vehicles and client premises. If the role includes people management duties, these include the requirement to manage the health and safety of people under your control and support the actions contained in Nexus OH&S policies.

Reports to. Manager – CareProprietor, AdvocacyXxx Xxxxx Service Manager, RecoveryXxxx Xxxx Head Technician, Treatment Services CoordinatesXxxxxx Xxxxx Expectations: Counselling Staff Internal LiaisonsIt is expected that 7.2 hours of chargeable labour will be achieved each day. It is your responsibility to ensure that all times are accurately detailed on each job card and time sheet ensuring accurate billing of jobs. If all work is completed, labour hours are achieved and all other duties are up to date, management may allow early departure from work. Key duties and responsibilities: Team Leaders• To undertake efficient and quality repairs and servicing to customers’ vehicles within the framework listed above • To communicate to the head technician, Managersservice manager or proprietor any information relevant to the smooth and profitable running of the workshop, Nexus including and not limited to, safety issues and improper behaviour • Ensure all vehicles are clean on completion, branding material has been attached and the service book stamped • Correctly complete job cards including parts used, time worked and work undertaken on every job • Hand the job card to the service manager for invoice preparation • Complete timesheet after each job • Communicate any issues to the service manager or head tech ASAP • Clean up workspace after each job • Return tools to right position • Correctly dispose of oils • Place any damaged parts in the allocated bin • Train and oversee apprentices • Assist team members External Liaisons: Other Counselling providers, GP’s, Primary Health Networks ACCOUNTABILITY AND EXTENT OF AUTHORITY Sign off time sheets; Sign off all leave forms, additional hours form, Time in Lieu forms; Keep Manager updated on projected leave absences, for review if required; Undertake monthly performance appraisal through administrative Supervision discussions, with each staff member Conduct 1, 3- as required • Log and 5-month probation reviews for new staff Active assistance with orientation / induction report damaged tools and equipment • Correctly complete stock returns log book • Order parts as required • Update out of new staff. JUDGEMENT AND DECISION MAKING Partner with HR stock white board as required • Answer phones and Manager on issues arising, e.g. conflict, conduct, attend to customers when required • Complete weekly cleaning roster • Attend and performance issues for Team Leader contribute at the weekly team meeting • Read and Manager to then deal with. Use Trak data to direct and inform service delivery in consultation with Manager. Support best practice service delivery within a counselling framework. Provide day to day support to team members with respect to client interactions. / outcomes SPECIALIST SKILLS AND KNOWLEDGE Experience sign any material posted in the public health or community health sectorsstaff team room • Undertake automotive training and keep abreast of industry trends and repair techniques • Ensure your appearance is in line with our policy Bonus: Provided that key duties and responsibilities are satisfactorily fulfilled, you will be eligible for a weekly bonus which is detailed in the Staff Incentive Scheme. Experienced in managing diverse small teams. MANAGEMENT SKILLS Effective time management skills, including managing competing priorities. Capacity and ability to work collaboratively to find effective solutions. Experienced in managing small teams. Behavioural management skills INTERPERSONAL SKILLS High degree Your role at a TaT Service Centre is that of emotional intelligence. Capacity to maintain consistent leadership across a small key member of a team. Ability The team relies on each of its players and any behaviour or actions that are seen to capacity build within a let the team environment QUALIFICATIONS AND EXPERIENCE Tertiary qualifications and several years down will not be received well by the rest of clinical experience in Psychology/Social Work the team. Any issues, problems or similar. Has advanced knowledge and skills with responsibility for complex clinical cases ORGANISATIONAL VALUES Nexus staff work with each other according suggestions should be brought to the Values listed below attention of the head technician, service manager or proprietor. By signing this agreement, you signify your understanding of the conditions of employment and accept all the behaviours these values require when carrying out business: These values are: • Innovation We will lead by example using evidence above terms and embracing new ideas • Integrity We will act ethically and professionallyconditions of employment. • Diversity We will seek variety and difference. • Empowerment We will enable people to live well • Accountability We This agreement will be responsible for our behaviours, actions reviewed in July each year at your annual appraisal. This agreement is strictly confidential and outcomes • Respect We its contents must not be disclosed to any other employee. Any such disclosure will value the rights result in immediate termination of others OCCUPATIONAL HEALTH AND SAFETY All staff are required to: • comply with safety instructions in their work environment and to familiarise themselves with OH&S proceduresemployment. • take reasonable care of their own health and safety as well as that of other people who may be affected by their conduct in the workplace. • seek guidance about new or modified work procedures. • ensure that any hazardous conditions are eliminated or minimised and that near-misses and injuries are reported immediately to the supervisor. • strictly comply with the Nexus Healthy Work Environment policy including smoke-free office premises and grounds, company motor vehicles and client premises. If the role includes people management duties, these include the requirement to manage the health and safety of people under your control and support the actions contained in Nexus OH&S policies.Xxx Xxxxx

Reports to. Nurse Unit Manager – Care(Acute), AdvocacyNurse Unit Manger (Residential Aged Care or District Nursing Service Team Leader Supervises: Personal Care Workers, Recovery, Treatment Services Coordinates: Counselling Staff Internal Liaisons: Team Leaders Beechworth Health staff across all functional areas  Staff Development Officer  Beechworth Health Service Executive staff  BHS Committees, ManagersWorking Parties, Nexus team members Steering Groups and Project Teams as appropriate  New staff and volunteers  Patients, clients and residents External Liaisons:  Community members  Beechworth Surgery  Beechworth Pharmacy  Other Counselling providersHealth Services  Community Groups  Consumers Key Responsibilities: Quality  Participate in the leadership of quality and improvement at BHS  Contribute to a culture of service quality and safety improvement by actively seeking ways to enhance the capability and performance efficiency, GP’sefficacy and safety of operational processes and decision making.  Participate in Infection prevention and control and No Lift programs as appropriate to the role  Promote a commitment to conduct and behaviour of Committees, Primary Working Parties and Project Teams within which the role participates  Ensure all mandatory in-service education is completed on time.  Actively participate and contribute to portfolio activities with the unit.  Actively participate in review of policies and procedures as required. Experience  Ensure that people accessing Beechworth Health Networks ACCOUNTABILITY AND EXTENT OF AUTHORITY Sign off time sheets; Sign off all leave formsService will experience a person centred approach with respect to their needs  Acknowledge customer feedback and escalate issues of concern and safety as soon as practicable with your line manager or other appropriate BHS staff member(s)  Encourage the engagement of the consumer in the assessment of quality and experience of services at BHS  Support and promote activities what are consistent with the Nature and Directions of Beechworth Health Service.  Initial and ongoing assessment of the client in collaboration with other nurses and under the supervision of a Registered Nurse and the multi-disciplinary team to ensure that an individualised plan of care is developed for client.  Under the directions of the Registered Nurse, additional hours form, Time implement care using a Person Centred Care approach.  Workforce  Participate in Lieu forms; Keep Manager updated on projected leave absences, BHS’s framework for review if required; Undertake monthly performance appraisal through administrative Supervision discussions, with each staff member Conduct 1, 3- and 5-month probation reviews development  Act as a role model for new staff Active assistance with orientation / colleagues  Play a role in the induction of new staff. JUDGEMENT AND DECISION MAKING Partner with HR members of staff  Promote and Manager on issues arising, e.g. conflict, conduct, and performance issues for Team Leader and Manager to then deal with. Use Trak data to direct and inform encourage innovative service delivery  Under the directions of the Registered Nurse, supervise students encouraging a culture of mentorship. Relationships  Liaise with managers and assist problem solving to deal with issues as they arise  Attend and participate in consultation relevant meetings at BHS  Present a courteous and respectful image to clients, colleagues, external organisations and other customers / visitors to BHS  Develop and xxxxxx strategic relationships with Managerkey internal partners. Support best practice service delivery  Attend and participate in relevant meetings and forums.  Maintain appropriate documentation to support funding instruments (ACFI)/HACC data. Sustainability  Manage the use of BHS resources efficiently and effectively within the scope of the role  Contribute to a counselling framework. Provide day to day support to team members with respect to client interactions. / outcomes SPECIALIST SKILLS AND KNOWLEDGE Experience culture that promotes the BHS Values  Participate in the public health or community health sectorsleadership of risk assessment and opportunity identification for the benefit of BHS  Contribute to organisational wide improvement processes including compliance and improvement initiatives Risk Management:  To be observant with regard to identification of potential hazards and to act on those hazards appropriately which cannot be remedied immediately  Where possible, rectify hazards and notify manager with a view of preventing recurrence. Experienced  Observe risk management principles, policies and practices through the risk management BHS policy/framework  Employ risk management principles and practices in managing diverse small teams. MANAGEMENT SKILLS Effective time management skills, including managing competing priorities. Capacity day-to-day duties and ability to work collaboratively to find effective solutions. Experienced in managing small teams. Behavioural management skills INTERPERSONAL SKILLS High degree of emotional intelligence. Capacity to maintain consistent leadership across functions  Report on any matter that may have a small team. Ability to capacity build within a team environment QUALIFICATIONS AND EXPERIENCE Tertiary qualifications and several years of clinical experience in Psychology/Social Work or similar. Has advanced knowledge and skills with responsibility for complex clinical cases ORGANISATIONAL VALUES Nexus staff work with each other according potential risk exposure to the Values listed below and organisation, fellow employees, contractors or the behaviours these values require when carrying out businesspublic Occupational Health & Safety: These values are: • Innovation We will lead by example using evidence and embracing new ideas • Integrity We will act ethically and professionally. • Diversity We will seek variety and difference. • Empowerment We will enable people to live well • Accountability We will be responsible for our behaviours, actions and outcomes • Respect We will value the rights of others OCCUPATIONAL HEALTH AND SAFETY All staff are required to: •  To comply with safety instructions in their work environment provisions of the Occupational Health and Safety Act by taking all reasonable precautions to familiarise themselves with OH&S procedures. • take reasonable care of their own health and safety as well as that of other people who may be affected by their conduct in the workplace. • seek guidance about new or modified work procedures. • ensure that any hazardous conditions are eliminated or minimised and that near-misses and injuries are reported immediately to the supervisor. • strictly comply with the Nexus Healthy Work Environment policy including smoke-free office premises and grounds, company motor vehicles and client premises. If the role includes people management duties, these include the requirement to manage the health and safety of people under self and others  Read, understand, and comply with workplace health and safety policy, safe work practices and procedures.  To rectify actual or potential hazardous situations, where appropriate, in accordance with established policies and procedures  Attend training programs designed to monitor and protect the health of staff in their workplace  To report to your control Manager:  Unsafe equipment , work practices or conditions  Any incidents, near misses, injuries, or illnesses.  Potential Hazards  Damage or defects to Beechworth Health Service equipment or property Accountability and support Extent of Authority: The incumbent of the actions contained position will be accountable for:  Achievement of the agreed performance measures as defined in Nexus OH&S policiesthe Statement of Priorities for this role (appendix 1)  Undertaking the role in accordance with legislative and funding obligations  Undertaking the duties of the role in accordance with BHS policies  Operate in accordance with Beechworth Health Service’s delegated authority A performance appraisal will take place in the first 6 months of commencement of the role and annually thereafter. An agreed set of performance indicators will be determined annually. As the occupant of this position, I have read and understood the above position description. Name: [please print] ……………………………………………………………. Signature: ………….…………………………… Date:-……… Appendix 1: Statement of Priority accountabilities 2018 Statement of Priorities 2018 Key areas of responsibility / Value Themes BHS Service Plan / Strategic Plan / Statement of Priorities Accountability Quality Participate in Quality Activity, data collection and auditing. Experience Ensure that any person accessing Beechworth Health Service will experience a person centred care approach to their care. Workforce Act as a role model for colleagues Completion of Mandatory competencies. Relationships Attitude and behaviour are consistent with the organisational values at all times.

Reports to. Manager Proprietor, Xxx Xxxxx Expectations: It is expected that the workshop trades as a ongoing and profitable business. It is your responsibility to ensure that all staff are working as per their work agreements and to ensure all jobs and tasks are completed in a timely manner. Key duties and responsibilities: Most of your duties will involve delegation and checking. It is your responsibility to ensure that everyone is fulfilling their obligations to ensure that the business runs smoothly and profitably. Your duties and responsibilities include: • Ensure efficient and quality repairs and servicing to customers’ vehicles within the framework listed above • Communicate to the proprietor any information relevant to the smooth and profitable running of the workshop, including and not limited to, safety issues and improper behaviour • Open and close the workshop each day • Answer phones and attend to customers • Manage booking diary and review with head technician each morning • Prepare job cards (night before preferably) • Confirm customer details are correct • Discuss timing with potential client • Inform customer of service or repair process • Liaise with technicians on job progress • Update customers as required on job progress • Inform customers of any extra work required • Calculate pricing for any additional work • Obtain customer approval prior to conducting any additional work • Communicate any overruns ASAP • Determine pricing on jobs • Prepare customer invoices prior to arrival • Call customer to arrange pickup on completion to ensure all finished vehicles are picked up as soon as possible after completion • Explain in detail what work was carried out and show any damaged parts • Communicate any further work required and discuss options • Reschedule any work not completed • Ensure all vehicles are locked away or locked in all-­‐day parking spots outside at the end of each day. Where possible all vehicles to be locked away over any weekend period • Ensure that all finished vehicles are processed in a timely manner – Care, Advocacy, Recovery, Treatment Services Coordinates: Counselling Staff Internal Liaisons: Team Leaders, Managers, Nexus team members External Liaisons: Other Counselling providers, GP’s, Primary Health Networks ACCOUNTABILITY AND EXTENT OF AUTHORITY Sign off time sheets; Sign off all leave forms, additional hours form, Time in Lieu forms; Keep Manager updated on projected leave absences, for review if required; Undertake monthly performance appraisal through administrative Supervision discussions, with each staff member Conduct 1, 3- and 5-month probation reviews for new staff Active assistance with orientation / induction of new staff. JUDGEMENT AND DECISION MAKING Partner with HR and Manager on issues arising, e.g. conflict, conduct, and performance issues for Team Leader and Manager to then deal with. Use Trak data to direct and inform service delivery in consultation with Manager. Support best practice service delivery within a counselling framework. Provide day to day support to team members with respect to client interactions. / outcomes SPECIALIST SKILLS AND KNOWLEDGE Experience no finished jobs should be left in the public health workshop’s possession • Ensure consistent delivery of service standards • Provide customers with quotes as required • Follow up quotes within three days • Ensure all job cards and daily time sheets are filled out neatly and accurately on a daily basis. • Maintain a tidy office and ensure that all common workshop areas including kitchen, toilets and locker room areas are kept clean and tidy and that the workshop is in a clean and safe condition at all times • Ensure all workshop equipment is maintained and serviced as required and report any equipment that needs repairs or community health sectorsis not working. Experienced • All scan tools are to be updated regularly and kept in managing diverse small teams. MANAGEMENT SKILLS Effective time good working order • Ensure and monitor staff to make sure equipment is return to where it belongs and in working order and clean • Ensure that the xxxxx cash float always balances • Process incoming and outgoing mail • Backup system daily • Order stationary as required • Inform the proprietor of any unhappy customers • Maintain client records for filing system • Send reminders and thank you letters each week • Investigate new product and service opportunities • Attend monthly management skills, including managing competing priorities. Capacity and ability meeting • Communicate business improvement opportunities • Communicate training needs to work collaboratively to find effective solutions. Experienced in managing small teams. Behavioural management skills INTERPERSONAL SKILLS High degree of emotional intelligence. Capacity to maintain consistent leadership across a small team. Ability to capacity build within a team environment QUALIFICATIONS AND EXPERIENCE Tertiary qualifications and several years of clinical experience in Psychology/Social Work or similar. Has advanced knowledge and skills with responsibility for complex clinical cases ORGANISATIONAL VALUES Nexus staff work with each other according proprietor • Communicate marketing opportunities to the Values listed below proprietor • Monitor and manage the behaviours these values require daily turnover to ensure profitability • Undertake regular stocktakes to ensure correct levels are recorded • Update and improve stock inventory and ensure computer records are up to date • Read material on the notice board and sign off when carrying out businesscompleted and ensure all staff does the same • Post any information that staff should be aware of on the notice board • Ensure that all stock orders are placed when required and that stock items are put away ASAP and no later than 5.30pm Fridays – this should be a delegated job • Ensure that any parts for return are picked up and returned in a timely fashion. • Ensure that all returned parts are entered into the returns folder and picked up on a regular basis with no more than two days delay • Ensure all returned parts are internally processed before the end of each month • Undertake automotive and management training and keep abreast of industry trends and repair techniques • Relative magazines, training course notices and other relevant information must be posted on the notice board • Ensure all staff present themselves in a tidy manner of a high standard and that correct uniforms are worn. • Ensure staff use of mobile phones is kept to a minimum. Bonus: These values are: • Innovation We If all of the above has been met you will be eligible for a weekly bonus which is detailed in the staff incentive scheme. A service manager is expected to lead by example using evidence example. An efficient manager means an efficient workshop. You need to constantly look for ways to improve the workshop operations. You need to delegate jobs and embracing new ideas • Integrity We ensure they are done to the level and quality expected. Any issues, problems or suggestions should be brought to the attention of the proprietor. Any decisions that will act ethically affect the profitable operations of the workshop or have a significant effect on the business must be made in conjunction with the proprietor. By signing this agreement, you signify your understanding of the conditions of employment and professionallyaccept all the above terms and conditions of employment. • Diversity We will seek variety and difference. • Empowerment We will enable people to live well • Accountability We This agreement will be responsible for our behaviours, actions reviewed in July each year at your annual appraisal. This agreement is strictly confidential and outcomes • Respect We its contents must not be disclosed to any other employee. Any such disclosure will value the rights result in immediate termination of others OCCUPATIONAL HEALTH AND SAFETY All staff are required to: • comply with safety instructions in their work environment and to familiarise themselves with OH&S proceduresemployment. • take reasonable care of their own health and safety as well as that of other people who may be affected by their conduct in the workplace. • seek guidance about new or modified work procedures. • ensure that any hazardous conditions are eliminated or minimised and that near-misses and injuries are reported immediately to the supervisor. • strictly comply with the Nexus Healthy Work Environment policy including smoke-free office premises and grounds, company motor vehicles and client premises. If the role includes people management duties, these include the requirement to manage the health and safety of people under your control and support the actions contained in Nexus OH&S policies.Xxx Xxxxx