Common use of Resolution of differences and/or grievances Clause in Contracts

Resolution of differences and/or grievances. Most differences of opinion between an educator and the DSG should be resolved at that level. Where agreement cannot be reached the matter must be referred to the SDT within a week. If there is still no resolution within 5 working days, either party may request a formal review by the grievance committee. The grievance committee will make a recommendation to the head of the provincial department. The Head of department will evaluate the recommendation and motivation submitted by the Grievance Committee before taking a decision which shall be made within 5 working days.