Resolve or Resolution Sample Clauses

Resolve or Resolution. The time to resolve an incident shall be calculated as the time between when the incident is detected by ALLTEL or reported by Client to ALLTEL and when the incident is "Resolved". An incident shall be deemed to have been Resolved when service is restored in all material respects and the Client is able to again perform its business functions in a commercially reasonable manner. A Resolution can be accomplished with a reasonable workaround. For purposes of this provision, a Class-A Incident is Resolved when a workaround is in place to make it a Class-B Incident; provided that the time to resolve B-14 ***** [CONFIDENTIAL] such Class-B Incident shall include the time during which the Incident was a Class-A. The same shall be true for the Resolution of a Class-B Incident by moving such Incident into a Class-C Incident.
Sample 1
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Resolve or Resolution. The terms “Resolve” and “Resolution” mean to repair, replace, reconfigure, reinstall, re-route, or otherwise provide a complete solution to an Incident that returns the System and/or End User(s) to non-degraded full functionality.
Sample 1

Related to Resolve or Resolution

  • Disputes Resolution 10:01 Jurisdictional disputes involving workers employed under this Collective Agreement shall henceforth be resolved under the provisions of the Canadian Jurisdictional Disputes Plan in accordance with its rules and regulations and without work stoppage, slow down or other lack of production, and it is further agreed that a jurisdictional dispute shall in no way interfere with the progress or prosecution of work.

  • Informal Resolution To expedite resolution and control the cost of any dispute, controversy or claim related to this Agreement ("Dispute"), you and Company agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one person to the other.

  • Resolution If the Employer provides the requested remedy or a mutually agreed-upon alternative, the grievance will be considered resolved and may not be moved to the next step.

  • CONFLICT RESOLUTION 15.1 In case of conflict between the project partners resulting from the interpretation or the application of this Agreement, or in connection with the activities contained within, the parties involved shall make the effort to come to an amicable arrangement rapidly and in the spirit of good cooperation.

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