Responses to Requests Clause Samples

Responses to Requests. (i) to research or obtain information other than technical information related specifically and exclusively to the Software; (ii) necessitated by or contributed to by an incorrect or negligent act or omission of the Customer or by failure to take regular backups of Software and/or data; (iii) where the defect arises from a failure of or fault in the Equipment or from a fluctuation in, failure of or instability in the supply of electricity or telecommunications to the Equipment; (iv) where the defect arises from a change to the configuration or a failure of either the Operating Software or computer network or from the installation, presence or failure of other software that is not covered by this Agreement; (v) where the defect arises from the presence or action of Malware from any source whatsoever; (vi) of which Service is not necessary or the work required or requested is frivolous or outside the terms of our Agreement; (vii) from persons other than Nominated Persons; (viii) which are unduly repetitive or excessive or arise from operator error, improper operation or omission, a lack of operator training or where the Customer does not arrange appropriate training in a timely manner (without prejudice to the generality of the foregoing, it shall be deemed excessive if more than 13 Requests are made in any three month period in respect of any Software Package in any one Site); (ix) arising due to Software not operating properly on Equipment which has not been supplied by us or approved by us as suitable for the purpose in all respects or which does not meet the minimum specification for the Equipment detailed on any literature published by us in relation to the Software.

Responses to Requests. (1) Management will respond to requests for release for the use of official time in a timely manner. Delays or denials shall be made in writing, including the reason, normally no more than 24 hours after the request for release. (2) Normally, ordinary workload will not preclude release. If the Union official cannot be released at the requested time due to work requirements or because of an emergency or staff safety situation, the official will be released when the workload requirements have been met or other arrangements have been made. (3) If the Union official cannot be released the day of the request, they will be informed of the reason for the delay and when the Union official will be released (normally within 24 hours). (4) If a delay in releasing a Union official involves a situation with a contractual time limit, the time limit will be extended equal to the delay. (5) Release may be denied if management determines that the matter is not appropriate for official time under this Article, the request does not include the elements required in 5.7a, if the Union’s bank of hours has been exceeded, or if the Union rep is on a Demonstration Opportunity Plan.

Responses to Requests. A response to a request for Support may consist of receipt of and acknowledgement by VAR of Licensee’s request for Support, and may not include complete answers to Licensee’s request for Support. Licensee acknowledges and understands that no software is perfect or error free, and that despite its commercially reasonable efforts, VAR may be unable to provide complete answers to or resolve some or all requests for Support. VAR makes no promises, guarantees or assurances of any kind that it will be able to provide the Support Licensee seeks.

Responses to Requests. Each District shall endeavor to respond promptly to a request, and shall respond to a request in writing within 10 working days after receipt unless extraordinary circumstances prevent it.

Responses to Requests. A response to a request for Support may consist of receipt of and acknowledgement by Altair of Licensee’s request for Support, and may not include complete answers to Licensee’s request for Support. Licensee acknowledges and understands that no software is perfect or error free, and that despite its commercially reasonable efforts, Altair may be unable to provide complete answers to or resolve some or all requests for Support. Altair makes no promises, guarantees or assurances of any kind that it will be able to provide the Support Licensee seeks.

Responses to Requests. Any request, direction, order or demand of LCR, Phase II Mall Holding or Phase II Mall Subsidiary mentioned herein shall be sufficiently evidenced (unless other evidence in respect thereof be herein specifically prescribed) by an instrument signed by one of its Authorized Representatives, and any resolution of LCR, Phase II Mall Holding or Phase II Mall Subsidiary may be evidenced to the Disbursement Agent by a copy thereof certified by the Secretary or an Assistant Secretary of such Person.

Responses to Requests. Architect shall prepare responses to questions, requests for clarification and information from prospective bidders and provide clarification and interpretations of the bidding documents as Architect deems appropriate by addenda.