Retailer’s Responsibilities Sample Clauses
Retailer’s Responsibilities. Retailer’s responsibilities in conducting the Program include the following:
(a) In consultation with Bank, provide to Bank a design meeting Bank’s specifications for use in producing Credit Cards (as well as reviewing other Retailer-branded customer communications); provided, however, that Bank shall have the right after consultation with Retailer to make reasonable changes to the design of such Credit Cards and Retailer-branded customer communications, to the extent necessary to comply with Applicable Law or due to Reasonable Financial Services Practices, or to the extent Bank has made such changes with respect to the Majority of Comparable Programs.
(b) Solicit new Accounts through in-store instant credit procedures including procedures at point of sale (in accordance with this Agreement) and display of customized store signage, Credit Card Application holders, and other promotional materials provided by Bank and paid for from the Marketing Fund as contemplated in Schedule 6.2(e) in the Retailer Sales Channels pursuant to the Marketing Plan.
(c) Accept Credit Cards and obtain authorizations from Bank for customer purchases through each Retailer Sales Channel in accordance with and otherwise conduct its activities relating to the Program in compliance with the Operating Procedures.
(d) Actively promote the Program in its stores and, as appropriate at Retailer’s sole discretion, through media advertising developed by Retailer as part of its marketing strategy, and actively promote the use of Credit Cards to its customers as the preferred payment vehicle.
(e) Train relevant personnel sufficiently so as to be able to properly fulfill Retailer’s responsibilities under the Program, it being understood that Bank shall develop and bear the cost associated with the production of training materials for the Program and that Bank shall administer programs to instruct the trainers responsible for administering the training contemplated hereunder.
(f) Except for Credit Card Applications sent directly to Bank by applicants, transmit Credit Card Applications to Bank electronically through the establishment of direct connectivity to Bank’s systems and, on a periodic basis, forward to Bank paper Credit Card Applications in accordance with the Operating Procedures.
(g) Subject to Schedule 5.3(d), at Retailer’s expense, maintain Retailer’s POS technology and related systems to the extent necessary for the continued integration of such POS technology and related systems wit...
Retailer’s Responsibilities. During the Term, Retailer’s responsibilities in conducting the Program include the following:
(a) In consultation with Bank, provide to Bank a design meeting Bank’s specifications for use in producing Credit Cards (as well as for producing other Retailer-branded Program materials).
(b) Accept Credit Cards for customer purchases from Retailer in accordance with and otherwise conduct its activities relating to the Program in compliance with the Operating Procedures. In the case of an Absentee Purchase, follow the applicable procedures as provided for in the Operating Procedures.
(c) Promote the Program and the use of Credit Cards to its customers, including by producing customized store signage and application holders, media advertising and through other promotional methods.
(d) Train its personnel sufficiently so as to be able to properly fulfill Retailer’s responsibilities under the Program.
(e) Except for Account applications sent directly to Bank by applicants, transmit all Account applications to Bank electronically and otherwise process and retain such applications in accordance with procedures reasonably determined by Bank. With respect to any credit approval mechanism or process employed by Bank in connection with the Program, Retailer acknowledges that it is a “service provider” for Bank for purposes of communicating credit decisions to Retailer’s customers.
(f) Only submit Charge Transaction Data in respect of products or services reasonably related to the types of products or services offered for sale by Retailer through its direct marketing telephone center or on the Retailer Website as of the Program Commencement Date.
(g) Perform its responsibilities under this Agreement and the Program, and conduct its activities as a Retailer, including its policies, products, business, point-of-sale and sales practices, and advertising, in compliance with all applicable laws.
(h) Only use documents and forms in connection with the Program that were provided to Retailer, or approved in writing, by Bank (and only the latest version of such documents), and; refrain from modifying any such approved documents or forms without Bank’s prior written consent.
(i) Cooperate in the resolution of any Cardholder disputes; respond within ten (10) days to any dispute forwarded to Retailer from Bank, and; forward to Bank promptly after receipt by Retailer copies of any communication relating to an Account received from any person.
(j) Maintain a policy for the exchange, ret...
Retailer’s Responsibilities. The rights and responsibilities of Retailer pursuant to Section 2.2 shall apply to New Accountholders and the New Program, except in any circumstance in which a provision purports to (or should reasonably be read to) deal solely with the Program and, in such case, such provision shall apply solely to the Program; provided that Retailer may elect to emphasize either the promotion of the Program over the New Program or the New Program over the Program, as it determines in its sole discretion, from time to time.
Retailer’s Responsibilities. 3.1 Each customer/member wishing to participate in the MAHALA loyalty programme has to register on the Retailer programme in the prescribed format in order to participate in the programme (R750 Option only).
3.2 The Retailer will display the agreed upon in-store material as provided for by MAHALA and contact MAHALA promptly should any additional material be required.
3.3 The Retailer will approve the designs for the loyalty card/vouchers provided for by ▇▇▇▇▇▇.
3.4 The Retailer shall assist MAHALA in dealing with any complaints from members regarding the loyalty platform whereby a member has various ways to lodge a complaint (mobile: ▇▇▇.▇▇▇▇▇▇.▇▇▇▇, Call Centre: ▇▇▇▇▇▇▇▇▇ and On-line: ▇▇▇.▇▇▇▇▇▇▇.▇▇.▇▇).
3.5 The Retailer will solely be responsible for the quality or the availability of the Retailer’s products/services.
3.6 The Retailer will honour the product offering and/or negotiated rebate to all the members as set out in this agreement.
3.7 Retailer rolls out MAHALA memberships to his/her loyal customers at no cost to the Retailer (membership fees).
3.8 All membership data and POPI compliance will be monitored and the Retailer have to comply with the MAHALA Privacy Policy Structure and POPIA rules accessible on ▇▇▇.▇▇▇▇▇▇▇.▇▇.▇▇ / ▇▇▇.▇▇▇▇▇▇.▇▇▇▇. 4 RETAIL PACKAGES: Please mark the applicable option with “X”
Retailer’s Responsibilities. 3.1 The Retailer will display the agreed upon in-store material as provided for by MAHALA and contact MAHALA promptly should any additional material be required.
3.2 The Retailer shall assist MAHALA in dealing with any complaints from members regarding the loyalty platform whereby a member has various ways to lodge a complaint (mobile: ▇▇▇.▇▇▇▇▇▇.▇▇▇▇, Call Centre: ▇▇▇▇▇▇▇▇▇)
3.3 The Retailer will solely be responsible for the quality or the availability of the Retailer’s products/services.
3.4 The Retailer will honour the product offering and/or negotiated rebate to all the members as set out in this agreement.
3.5 All membership data and POPI compliance will be monitored and the Retailer have to comply with the MAHALA Privacy Policy Structure and POPIA rules accessible on ▇▇▇.▇▇▇▇▇▇▇.▇▇.▇▇ / ▇▇▇.▇▇▇▇▇▇.▇▇▇▇.