Retention of Experienced Resources. If Company reasonably believes that a continuing deficiency in the performance of the Services is attributable in whole or in part to Provider's reassignment, movement, or other changes in the personnel assigned by Provider to the performance and delivery of the Services and/or to the Provider subcontractors assigned to the Company service team, Company will notify Provider of such belief and the basis for such belief. Upon receipt of such notice from Company, Provider (i) will promptly provide to Company a report setting forth Provider's position regarding the matters raised by Company in its notice; (ii) will meet with Company to discuss the matters raised by Company in its notice and Provider's positions with regard to such matters; and (iii) will promptly and diligently take commercially reasonable action to address any such Provider personnel assignment practices and/or processes identified by Company as adversely impacting the performance and delivery of the Services by Provider.
Appears in 4 contracts
Samples: Technical Services Agreement (Exult Inc), Human Resources Services Agreement (Exult Inc), Technical Services Agreement (Exult Inc)
Retention of Experienced Resources. If Company reasonably believes that a continuing deficiency in the performance of the Services is attributable in whole or in part to Provider's reassignment, ---------- * Confidential information has been omitted. movement, or other changes in the personnel assigned by Provider to the performance and delivery of the Services and/or to the Provider subcontractors assigned to the Company service team, Company will notify Provider of such belief and the basis for such belief. Upon receipt of such notice from Company, Provider (i) will promptly provide to Company a report setting forth Provider's position regarding the matters raised by Company in its notice; (ii) will meet with Company to discuss the matters raised by Company in its notice and Provider's positions with regard to such matters; and (iii) will promptly and diligently take commercially reasonable action to address any such Provider personnel assignment practices and/or processes identified by Company as adversely impacting the performance and delivery of the Services by Provider.
Appears in 2 contracts
Samples: Systems Services Agreement (Exult Inc), Systems Services Agreement (Exult Inc)