Common use of Return Authorization Clause in Contracts

Return Authorization. Pedigree shall perform maintenance after proper notification by Client that any Hardware purchased from Pedigree is not in Good Working Order. Proper notification will be deemed to have occurred only after (i) Client has worked with Pedigree's customer support team to evaluate, troubleshoot and test any unit that does not appear to be in Good Working Order; (ii) Pedigree’s customer support team determines that the Hardware cannot be repaired over the phone or over the air, and Client is assigned a Return Material Authorization Number (“RMA”); and (iii) Client de- installs and returns the failed Hardware to a Pedigree-designated facility for repair. Client shall be responsible for all costs associated with the de- installation of the Hardware deemed not to be in Good Working Order, including shipping costs to Pedigree’s facility, and all risk of loss in transit to and from Client’s location. The assigned RMA shall be clearly visible on each shipping form and associated shipping carton; and (iv) Client shall be responsible for the installation of the repaired or replacement Hardware.

Return Authorization. Pedigree shall perform maintenance after proper notification by Client that any Hardware purchased from Pedigree is not in Good Working Order. Proper notification will be deemed to have occurred only after (i) Client has worked with Pedigree's customer support team to evaluate, troubleshoot and test any unit that does not appear to be in Good Working Order; (ii) Pedigree’s customer support team determines that the Hardware cannot be repaired over the phone or over the air, and Client is assigned a Return Material Authorization Number (“RMA”); and (iii) Client de- de-installs and returns the failed Hardware to a Pedigree-designated facility for repair. Client shall be responsible for all costs associated with the de- de-installation of the Hardware deemed not to be in Good Working Order, including shipping costs to Pedigree’s facility, and all risk of loss in transit to and from Client’s location. The assigned RMA shall be clearly visible on each shipping form and associated shipping carton; and (iv) Client shall be responsible for the installation of the repaired or replacement Hardware.

Return Authorization. Pedigree shall perform maintenance after proper notification by Client that any Hardware purchased from Pedigree is not in Good Working Order. Proper notification will be deemed to have occurred only after (i) Client has worked with Pedigree's customer support team to evaluate, troubleshoot and test any unit that does not appear to be in Good Working Order; (ii) Pedigree’s customer support team determines that the Hardware cannot be repaired over the phone or over the air, and Client is assigned a Return Material Authorization Number (“RMA”); and (iii) Client de- de-installs and returns the failed Hardware to a Pedigree-designated facility for repair. Client shall be responsible for all costs associated with the de- installation of the Hardware deemed not to be in Good Working Order, including shipping costs to Pedigree’s facility, and all risk of loss in transit to and from Client’s location. The assigned RMA shall be clearly visible on each shipping form and associated shipping carton; and (iv) Client shall be responsible for the installation of the repaired or replacement Hardware.