Common use of Return of Defective Products Clause in Contracts

Return of Defective Products. In circumstances where You consider that the product does not conform to the Contract at the time of delivery, You should promptly contact us via our web form with details of the product and its damage. Alternatively You can contact us by telephone at +0 000 000 0000 where You will receive instructions from us. You may return defective products according to the rules, set in clause 14.2 hereof. You must put into a parcel/submit to the store a fully completed Returns Form, cash-memo included within the parcel with the delivery of the product, copy of your passport ID, courier nakladnaya or transfer and acceptance act (original purchase), , fiscal ticket or bank transaction statement. The particular documents to be provided by You upon return among those mentioned in a) and b) above, will depend on the mean of payment used by You to pay your order and the place of delivery of your parcel. Upon receipt of the returned product, we will fully examine it and notify You of your right to a replacement or refund (if any) via e-mail within a reasonable period of time. We aim to process the refund or replacement as soon as possible and, in any case, within 10 days of the day we confirmed to You via e-mail that You are entitled to a refund or replacement for the non conforming product. In case of existence of any defect, defective products will be refunded in full, including a refund of the delivery charges and any reasonable costs incurred by You in returning the item. We will always refund any money using the method used to make payment, unless otherwise is stipulated in the legislation. This provision does not affect your statutory rights under the regulations in force.

Return of Defective Products. In circumstances where You consider that the product does not conform to conformto the Contract at the time of delivery, You should promptly contact us via our web form with formwith details of the product and its damage. Alternatively You can contact us by telephone at +0 0 000 000 0000 00 00 where You will receive instructions from usfromus. You may return defective products according to the rules, set in clause 14.2 13.2 hereof. You must put into a parcel/submit to the store a fully completed Returns Form, cash-memo included memoincluded within the parcel with the delivery of the product, copy of your passport ID, courier nakladnaya or transfer and acceptance act (original purchase), , fiscal ticket or bank xxxxxx transaction statement. The particular documents to be provided by You upon return among those mentioned in a) and b) above, will depend on the mean of payment used by You to pay your order and the place of delivery of your parcel. Upon receipt of the returned product, we will fully examine it and notify You of your right to a replacement or refund (if any) via e-mail within a reasonable period of time. We aim to aimto process the refund or replacement as soon as possible and, in any case, within 10 days of the day we confirmed to You via e-mail that You are entitled to a refund or replacement for the non conforming product. In case of existence of any defect, defective products will be refunded in full, including a refund of the delivery charges and any reasonable costs incurred by You in returning the item. We will always refund any money using the method used to make payment, unless otherwise is stipulated in the legislation. This provision does not affect your statutory rights under the regulations in force.