Common use of Returned Merchandise Authorization Clause in Contracts

Returned Merchandise Authorization. To make a warranty return, you must receive a Returned Merchandise Authorization (RMA) number. You can request an RMA by calling us during business hours or by applying online using the RMA Worksheet. Once this is complete, we will attempt to handle your request within 2 business days, however sometimes this may take up to 5 business days for processing. No products may be returned without an RMA number, which is issued by AC Electronics. Please include this RMA number on all correspondence and put it on the shipping carton of whatever product is being returned.