Common use of Revised Terms and Conditions Clause in Contracts

Revised Terms and Conditions. Autodesk may revise the Autodesk Support and Maintenance terms and conditions, supplementary terms and conditions, and Ancillary Services at any time and will notify you of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk or may occur in a manner deemed commercially reasonable by Autodesk. If you do not accept said revisions, you must notify Autodesk in writing within 30 (thirty) days of the date of Autodesk’s notification to you. If you do so notify Autodesk, your existing Support and Maintenance will continue to be governed by the last terms and conditions that you accepted (including any deemed acceptances) until the end of your then current Support and Maintenance Term (if you have paid all applicable fees for the entire Term, if you have not paid all applicable fees for the entire Term then your Support and Maintenance will end at the end of the year or period for which you have paid the applicable fees), and at the end of such Term, your Support and Maintenance shall expire. If you do not so notify Autodesk or Autodesk, or if you place new orders for, or renew your Support and Maintenance or continue to pay your annual or other Support and Maintenance Support and Maintenance fees (if applicable), you will be deemed to have accepted the revisions for all your Support and Maintenance. Notwithstanding the foregoing, in the event Autodesk revises these terms and conditions, supplementary terms and conditions or Ancillary Services, you will not be entitled to any additional benefits or services offered thereunder absent the payment to Autodesk or Resellers of the appropriate fee related to said revision, if any.

Revised Terms and Conditions. Autodesk may revise the Autodesk Support and Maintenance terms and conditionsthis Agreement, supplementary terms and conditions, and Ancillary Services at any time and will notify you of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk Designated Website or may occur in a manner deemed commercially reasonable by Autodesk. If you do not accept said revisions, you must notify Autodesk in writing within 30 thirty (thirty30) days of the date of Autodesk’s notification to you. If you do so notify Autodesk, your existing Subscription or Support and Maintenance will continue to be governed by the last terms and conditions Agreement that you accepted (including any deemed acceptances) until the end of your then current Subscription or Support and Maintenance Term (if you have paid all applicable fees for the entire Term, if you have not paid all applicable fees for the entire Term then your Subscription or Support and Maintenance will end at the end of the year or period for which you have paid the applicable fees), and at the end of such Term, your Subscription or Support and Maintenance shall expire. If you do not so notify Autodesk or Autodesk, or if you place new orders for, or renew your Subscription or Support and Maintenance or continue to pay your annual or other Subscription or Support and Maintenance Support and Maintenance fees (if applicable), you will be deemed to have accepted the revisions for all your Support and MaintenanceSubscription or Support. Notwithstanding the foregoing, in the event Autodesk revises these terms and conditionsthis Agreement, supplementary terms and conditions or Ancillary Services, you will not be entitled to any additional benefits or services offered thereunder absent the payment to Autodesk or Resellers of the appropriate fee fees related to said revision, if any.. Customers may purchase any of the following Additional Support offerings:

Revised Terms and Conditions. Autodesk M-Files Corporation may revise the Autodesk Support and Maintenance M-Files Corporation Subscription terms and conditions, supplementary terms and conditions, and Ancillary Services conditions at any time and will notify you of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk email or may occur in a manner deemed commercially reasonable by AutodeskM-Files Corporation. If you do not accept said revisions, you must notify Autodesk M-Files Corporation in writing within 30 (thirty) days of the date of Autodesk’s M-Files Corporation’ notification to you. If you do so notify AutodeskM- Files Corporation, your existing Support and Maintenance Subscription will continue to be governed by the last terms and conditions that you accepted (including any deemed acceptances) until the end of your then current Support and Maintenance Subscription Term (if you have paid all applicable fees for the entire Term, if you have not paid all applicable fees for the entire Term then your Support and Maintenance Subscription will end at the end of the year or period for which you have paid the applicable fees), and at the end of such Term, your Support and Maintenance Subscription shall expire. If you do not so notify Autodesk or AutodeskM-Files Corporation, or if you place new orders for, or renew your Support and Maintenance Subscription or continue to pay your annual or other Support and Maintenance Support and Maintenance Subscription fees (if applicable), you will be deemed to have accepted the revisions for all your Support and MaintenanceSubscription. Notwithstanding the foregoing, in the event Autodesk M-Files Corporation revises these terms and conditions, supplementary terms and conditions or Ancillary Services, you will not be entitled to any additional benefits or services offered thereunder absent the payment to Autodesk or Resellers M- Files Corporation of the appropriate fee related to said revision, if any. EXHIBIT A - SUPPORT SERVICES Supported Software Programs: GENERAL TERMS APPLICABLE TO ALL SUPPORT LEVELS (a) accept and respond to requests from a User arising from installation, including installation of license administration tools, configuration and troubleshooting of a Software Program, and for cases where the software is not functioning as documented. Support for Software Programs covered by a Subscription is limited to such “technical problems” and is not provided for usage guidance, training, remote consulting, or business consulting. Usage guidance, training, remote consulting, business consulting may be available for an additional fee. For Support for Software Programs covered by a Subscription, M-Files Corporation will not accept or respond to requests from a User to the extent they arise from any scripting, programming or use of the API (Application Programming Interface) provided with a Software Program or to the extent they are issues related to third-party applications, peripherals, networks or operating systems. Assistance pertaining to issues arising from any scripting, programming or use of the API (Application Programming Interface) provided with a Software Program or issues related to third-party applications, peripherals, networks or operating systems may be available for an additional fee. (b) make reasonable commercial efforts to resolve all requests submitted by Users and in a professional and workmanlike manner. Submission of Support request must relate solely to your or your Users’ use of the Software Program covered by Support and may be submitted in English or other languages if other languages are supported by M-Files Corporation in your region.

Revised Terms and Conditions. Autodesk may revise the Autodesk Support and Maintenance terms and conditionsthis Agreement, supplementary terms and conditions, and Ancillary Services at any time and will notify you You of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk Designated Website or may occur in a manner deemed commercially reasonable by Autodesk. If you You do not accept said revisions, you You must notify Autodesk in writing within 30 thirty (thirty30) days of the date of Autodesk’s notification to youYou. If you You do so notify Autodesk, your Your existing Subscription or Support and Maintenance will continue to be governed by the last terms and conditions Agreement that you You accepted (including any deemed acceptances) until the end of your Your then current Subscription or Support and Maintenance Term (if you You have paid all applicable fees Subscription/Support Fees for the entire Term, if you You have not paid all applicable fees for the entire Term then your Your Subscription or Support and Maintenance will end at the end of the year or period for which you You have paid the applicable fees), and at the end of such Term, your Your Subscription or Support and Maintenance shall expire. If you You do not so notify Autodesk or Autodesk, or if you You place new orders order(s) for, or renew your Your Subscription or Support and Maintenance or continue to pay your Your annual or other Subscription/Support and Maintenance Support and Maintenance fees Fee (if applicable), you You will be deemed to have accepted the revisions for all your Support and MaintenanceYour Subscription or Support. Notwithstanding the foregoing, in the event Autodesk revises these terms and conditionsthis Agreement, supplementary terms and conditions or Ancillary Services, you You will not be entitled to any additional benefits or services offered thereunder absent the payment to Autodesk or Resellers of the appropriate fee fees related to said revision, if any.. Unless otherwise agreed by Autodesk in writing, Included Support is available only for those qualifying Software Programs listed on the Autodesk Designated Website or as set forth herein or otherwise designated by Autodesk and not for any other software programs, NFR Versions, Trial or Evaluation Versions or Educational Versions, as those terms are defined in the Autodesk Software License. Included Support consists of the following:  software application support described in Section 2.2 via a telephone hotline and/or email  access to a password-protected online knowledgebase  access to remote log-in diagnostics  the provision of Support during Autodesk Business days, generally 9 a.m. to 5 p.m. Monday through Friday, although hours may vary as Autodesk may designate from time to time Hotline Support. You may purchase standalone Hotline Support for a Software Program (subject to availability) separately from Subscription. If You purchase Hotline Support, Your Support includes: Your Support is subject to the terms and conditions set forth in Section 2 and otherwise in this Agreement provided, however, Your Support does not include any other Subscription benefits or entitlements other than the Hotline Support. You may purchase any of the following Additional Support offerings:

Revised Terms and Conditions. Autodesk may revise the Autodesk Support Subscription Agreement, Subscription-related policies and Maintenance terms and conditions, supplementary terms and conditions, and Ancillary Products and Ancillary Services at any time and will notify you You of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk Subscription Center or may occur in a manner deemed commercially reasonable by Autodesk. If you You do not accept said revisions, you You must notify Autodesk in writing within 30 thirty (thirty30) days of the date of Autodesk’s notification to youYou. If you You do so notify Autodesk, your Your existing Support and Maintenance Subscription will continue to be governed by the last terms and conditions that you You accepted (including any deemed acceptances) until the end of your Your then current Support and Maintenance Subscription Term (if you You have paid all applicable fees for the entire Term, if you You have not paid all applicable fees for the entire Term then your Support and Maintenance Your Subscription will end at the end of the year or period for which you You have paid the applicable fees), and at the end of such Term, your Support and Maintenance Your Subscription shall expire. If you You do not so notify Autodesk or Autodesk, or if you You place new orders for, or renew your Support and Maintenance Your Subscription or continue to pay your Your annual or other Support and Maintenance Support and Maintenance Subscription fees (if applicable), you You will be deemed to have accepted the revisions for all your Support and MaintenanceYour Subscription. Notwithstanding the foregoing, in the event Autodesk revises these terms and conditions, supplementary terms and conditions or Ancillary Services, you You will not be entitled to any additional benefits or services offered thereunder absent the payment to Autodesk or Resellers of the appropriate fee related to said revision, if any.

Revised Terms and Conditions. Autodesk may revise the Autodesk Support and Maintenance terms and conditions, supplementary terms and conditions, and Ancillary Services at any time and will notify you of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk or may occur in a manner deemed commercially reasonable by Autodesk. If you do not accept said revisions, you must notify Autodesk in writing within 30 (thirty) days of the date of Autodesk’s notification to you. If you do so notify Autodesk, your existing Support and Maintenance will continue to be governed by the last terms and conditions that you accepted (including any deemed acceptances) until the end of your then current Support and Maintenance Term (if you have paid all applicable fees for the entire Term, if you have not paid all applicable fees for the entire Term then your Support and Maintenance will end at the end of the year or period for which you have paid the applicable fees), and at the end of such Term, your Support and Maintenance shall expire. If you do not so notify Autodesk or Autodesk, or if you place new orders for, or renew your Support and Maintenance or continue to pay your annual or other Support and Maintenance Support and Maintenance fees (if applicable), you will be deemed to have accepted the revisions for all your Support and Maintenance. Notwithstanding the foregoing, in the event Autodesk revises these terms and conditions, supplementary terms and conditions or Ancillary Services, you will not be entitled to any additional benefits or services offered thereunder there under absent the payment to Autodesk or Resellers of the appropriate fee related to said revision, if any.. EXHIBIT A - SUPPORT SERVICES

Revised Terms and Conditions. Autodesk may revise the Autodesk Support and Maintenance terms and conditionsthis Agreement, supplementary terms and conditions, and Ancillary Services at any time and will notify you You of any such revision. Notification may occur via email, be posted on the Customer Portal Autodesk Designated Website or may occur in a manner deemed commercially reasonable by Autodesk. If you You do not accept said revisions, you You must notify Autodesk in writing within 30 thirty (thirty30) days of the date of Autodesk’s notification to youYou. If you You do so notify Autodesk, your Your existing Desktop Subscription or Support and Maintenance will continue to be governed by the last terms and conditions Agreement that you You accepted (including any deemed acceptances) until the end of your Your then current Desktop Subscription or Support and Maintenance Term (if you You have paid all applicable fees Subscription/Support Fees for the entire Term, if you You have not paid all applicable fees for the entire Term then your Your Desktop Subscription or Support and Maintenance will end at the end of the year or period for which you You have paid the applicable fees), and at the end of such Term, your Your Desktop Subscription or Support and Maintenance shall expire. If you You do not so notify Autodesk or Autodesk, or if you You place new orders order(s) for, or renew your Your Desktop Subscription or Support and Maintenance or continue to pay your Your annual or other Subscription/Support and Maintenance Support and Maintenance fees Fee (if applicable), you You will be deemed to have accepted the revisions for all your Support and MaintenanceYour Desktop Subscription or Support. Notwithstanding the foregoing, in the event Autodesk revises these terms and conditionsthis Agreement, supplementary terms and conditions or Ancillary Products or Ancillary Services, you You will not be entitled to any additional benefits or services offered thereunder absent the payment to Autodesk or Resellers of the appropriate fee fees related to said revision, if any.