Rider Concerns Sample Clauses

Rider Concerns. Notwithstanding the above, for any Rider Lyft account for which Claimants’ Counsel provides Lyft with (a) a documented complaint by the Rider of alleged discrimination; (b) the email address for the Rider’s account and; (c) proof that the Rider consented to disclosure of that data for the purposes of monitoring compliance with or enforcing this Agreement, Lyft shall, within fourteen days of receipt of the request, (x) provide data collected as described in Sections 2(a)(i)(c)-(f) and Sections 2(a)(ii)(c)-(f) regarding the documented complaint by such Rider, and (y) identify the Driver and all known Rider(s) involved in the event underlying the complaint using only the unique alphanumeric identifiers described in Section 2(b)(i), while maintaining confidentiality of information collected under Sections 2(a)(i)(a)-(b) and 2(a)(ii)(a)-(b). Items (a)–(c) in the first sentence of this section can be satisfied by either of the following: (a) An email from the Rider confirming a Service Animal Complaint was submitted and agreeing to disclosure of the data. (b) A document signed by hand or electronically by the Rider confirming a Service Animal Complaint was submitted and agreeing to disclosure of the data.