Right to a refund. 9.1 The Client may be entitled to claim a refund in relation to transactions where the transaction/s were incorrectly executed and appropriately notified to the Bank in accordance with section 7.0 above. 9.2 The Client may not be entitled to a refund should it transpire that Client did not follow the “Prevention of Card Fraud Guidelines” forming part of this Agreement and as may be amended from time to time and as a result may be deemed to have been negligent and therefore will have no right for chargeback and/or where the Client was in breach of the Agreement and/or acted fraudulently and/or with gross negligence.
Appears in 2 contracts
Samples: Postapay&save Payment Account Agreement, Postapay&save Payment Account Agreement
Right to a refund. 9.1 The Client Customer may be entitled to claim a refund in relation to transactions where the transaction/s were incorrectly executed and appropriately notified to the Bank in accordance with section 7.0 above.
9.2 The Client Customer may not be entitled to a refund should it transpire that Client Customer did not follow the “Prevention of Card Fraud Guidelines” forming part of this Agreement and as may be amended from time to time and as a result may be deemed to have been negligent and therefore will have no right for chargeback and/or where the Client Customer was in breach of the Agreement and/or acted fraudulently and/or with gross negligence.
Appears in 2 contracts
Samples: Postapay&save Payment Account Agreement, Postapay&save Payment Account Agreement