Right to Dispute Errors. If you do not notify us within sixty (60) days from the earlier of the date you electronically access your Card Account or the date we sent the FIRST written history on which the unauthorized transfer appeared, then you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. In the event, you lose your Card or if it’s stolen, we will block the Card as soon as we have been notified by you. Please report this immediately by calling Customer Service (see the section above entitled “How to Contact Us”). The card will be re-issued and mailed to you. If the Card is lost or stolen while traveling outside of the U.S., we will re-issue the card, however the card will be mailed to your address we have in our records. Cards will only be delivered outside of the U.S. at our discretion. We may assess a fee for the Replacement Card. See the accompanying Fee Schedule for information about the fees. You agree to cooperate completely with us in attempts to recover funds from unauthorized users and to assist in their prosecution. If you share your Card or Access Code(s) with another person, use of your Card Account by that person may be considered as authorized. If you authorize another person to use your Card or Access Code(s), you agree that you will be liable for all transactions arising from use of the Card or Access Code(s) by such person except as otherwise set forth in this Agreement. In all cases, our liability for an unauthorized transaction is limited to reimbursing you for the face amount of the unauthorized transaction and any corresponding fees, except as otherwise required by applicable law.
Appears in 6 contracts
Samples: Cardholder Agreement, Cardholder Agreement, Cardholder Agreement
Right to Dispute Errors. If you do not notify us within sixty (60) days from the earlier of the date you electronically access your Card Account or the date we sent the FIRST written history on which the unauthorized transfer appeared, then you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. In the event, you lose your Card or if it’s stolen, we will block the Card as soon as we have been notified by you. Please report this immediately by calling Customer Service (see the section above entitled “How to Contact Us”). The card will be re-issued and mailed to you. If the Card is lost or stolen while traveling outside of the U.S., we will re-issue the cardCard, however the card Card will be mailed to your address we have in our records. Cards will only be delivered outside of the U.S. at our discretion. We may assess a fee for the Replacement Card. See the accompanying Fee Schedule A for information about the fees. You agree to cooperate completely with us in attempts to recover funds from unauthorized users and to assist in their prosecution. If you share your Card or Access Code(s) with another person, use of your Card Account by that person may be considered as authorized. If you authorize another person to use your Card or Access Code(s), you agree that you will be liable for all transactions arising from use of the Card or Access Code(s) by such person except as otherwise set forth in this Agreement. In all cases, our liability for an unauthorized transaction is limited to reimbursing you for the face amount of the unauthorized transaction and any corresponding fees, except as otherwise required by applicable law.
Appears in 1 contract
Samples: Cardholder Agreement